14 Most Common Problems With The Audi Q3
The Audi Q3 has carved a solid niche in the UK’s premium compact SUV market since its debut in 2011. Blending sleek design, a plush interior and Audi’s signature Quattro all-wheel-drive system, it’s a favourite for families, urban drivers and those craving a touch of luxury without the bulk of larger SUVs.
The first generation (2011–2018) set the stage, while the second generation (2018–present) upped the ante with sharper styling, advanced tech and efficient engines, including petrol, diesel and plug-in hybrid options. With over 12,000 units sold in the UK in 2023 alone, the Q3 remains a top contender.
But, like any vehicle, it’s not without its quirks. From niggling electrical glitches to more serious engine concerns, we’ve rounded up the 14 most common problems Q3 owners face, based on owner feedback and industry insights. If you’re a proud Q3 driver, read on to stay ahead of these issues—and discover how Volksmaster Ltd. can keep your Audi purring.
1. Timing Chain Tensioner Issues
Older Q3s, particularly 2015–2018 models with the 2.0-litre EA888 petrol engine, can suffer from faulty timing chain tensioners. A failing tensioner may cause the chain to slip, risking severe engine damage. Listen for rattling noises on startup and get it checked promptly to avoid costly repairs.
2. Sunroof Leaks
A common gripe for 2019–2021 Q3s is water leaking through the sunroof, often due to clogged or defective drainage channels. This can soak carpets and damage electronics, so inspect drains regularly and clear any debris to keep your cabin dry.
3. Electrical System Glitches
The Q3’s high-tech cockpit sometimes falters, with owners of 2018–2022 models reporting unresponsive touchscreens, flickering dashboard warnings, or infotainment freezes. Software updates often resolve these, but persistent issues may need expert diagnostics.
4. Transmission Problems
Automatic DSG transmissions in 2019–2022 Q3s can feel jerky or hesitate during gear shifts. Low transmission fluid or software glitches are common culprits. Regular servicing can prevent escalation, but a professional check is wise if shifts feel off.
5. Start-Stop System Failures
The auto start-stop feature, designed to save fuel, can misfire in 2020–2022 models, causing stalling or sluggish restarts. This is often tied to battery health or software bugs, so don’t ignore dashboard warnings about the system.
6. Suspension Issues
Some 2020 Q3s develop squeaks or rattles from worn shock absorbers or tie-rod ends, especially on rough roads. If your ride feels bumpier than usual, a suspension check can restore that smooth Audi feel.
7. Oil Consumption/Leaks
Petrol Q3s, particularly high-mileage ones, may burn oil faster than expected or develop leaks from the engine or transmission. Check oil levels regularly and address any leaks quickly to avoid engine strain.
8. Diesel Particulate Filter (DPF) Clogs
Diesel Q3s from 2015–2018 driven mostly in stop-start city traffic can suffer clogged DPFs, triggering warning lights and pricey repairs. Long motorway drives or professional DPF cleaning can help.
9. Infotainment System Crashes
The MMI system in 2018–2023 Q3s may freeze, disrupting navigation, Bluetooth or media. While resets often fix this, recurring crashes may need a software update or hardware check.
10. Brake Wear
Owners of 2021 models report faster-than-expected brake pad and rotor wear, sometimes requiring replacements within 20,000 miles. Regular brake inspections during servicing can catch this early.
11. Turbocharger Failures
Some 2015–2018 2.0-litre turbo engines experience lag or outright turbo failure, sapping power. Unusual whining noises or sluggish acceleration warrant a trip to a specialist.
12. Rearview Camera Issues
Software bugs or damaged wiring in 2021–2022 Q3s can disable the rearview camera, a safety concern when reversing. If your camera fails, professional diagnostics can pinpoint the issue.
13. Fuel Tank Problems
A 2021–2022 recall flagged damaged fuel tank vent pipes, which could cause spills during refuelling. Check if your Q3 was affected and ensure repairs were completed.
14. Interior Wear
High-spec Q3s with Alcantara or leather from 2018–2021 may show premature wear, like peeling trim or faded upholstery. Regular cleaning and conditioning can extend interior life.
Keep Your Audi Q3 Running Smoothly With Volksmaster
Owning an Audi Q3 is a joy, but these common issues highlight the importance of regular maintenance and expert care. That’s where Volksmaster. comes in. As VAG specialists with over 30 years in business, we’re passionate about keeping your Audi in top shape without the premium price tag of the main dealer.
We are upfront about pricing, check out our Audi Servicing prices.
Our family-run business operates 4 branches in Greater Manchester. Our motto, “Confidence In Quality,” reflects our commitment to excellence, backed by thousands of satisfied customers who rave about our transparency, customer-first approach and competitive pricing—check out some of their stories in our reviews.
At Volksmaster, our Main Dealer-trained technicians use cutting-edge technology to tackle everything from timing chain repairs to infotainment glitches. Whether it’s routine servicing or complex diagnostics, we handle the most sophisticated vehicles with precision.
Our core values—transparency, quality and putting customers first—mean you’ll always know what’s happening with your Q3 and why. No work is ever undertaken without first informing the customer of the details. We keep you up to date right through the service or repair process.
Ready to book? Get a free quote today and experience the Volksmaster difference. With 30 years of expertise and a legacy of trust, we’re here to keep your Audi Q3 performing at its best for years to come.
Get a free quote now. Let us show you why thousands trust us to deliver premium Audi care at unbeatable value.
We cover North and Central Manchester, Oldham, Bury, Heywood, Bolton, Rochdale, Ashton-under-Lyne and surrounding areas.
Heywood on 01706 622633,
Oldham Van Centre 0161 628 5270.
We also offer a highly convenient Collect & Return(5 mile radius) service or a Courtesy Car to ensure your routine is disrupted as little as possible while your vehicle is serviced, repaired or undergoes an MOT.
Get A Free Quote Or Book Your Audi Q3 Service Or Repair
Arranging Your Service Or Repair
Drop your car off
Simply drop your car off with us between 8am and 10am and in most cases your vehicle will be ready for collection the same day between 3.30 and 5.30. Outside these hours you are welcome to park.
Courtesy car
If your vehicle needs to stay with us for 1 day or longer then you are able to pre-book one of our courtesy vehicles to keep you mobile.
Pick up / drop off (5 mile radius)
The ultimate hassle free solution; one of our drivers will arrange to collect your vehicle from your home or place of work at a pre-arranged time and then return your vehicle when the work is complete. Our service advisors will contact you when the vehicle arrives on site during the day to discuss the progress of the work and then advise you of the time you can expect your vehicle back. Contact our service advisors for more details.
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Lots Of Amazing Reviews From Our Lovely Customers
- I have used these before they're an excellent team very helpful and considerate and I'd highly recommend themread moreread less
lincoln shaw24/09/26I have used Volksmaster Oldham van centre a few times now, most recently for a faulty wheel bearing on my VW Golf. The service and communication I received from Zak and Jakk to resolve and diagnose the problem and then fix it was superb. Highly recommend this garage, your car is in safe hands. Cheers guys!read moreread less
Sobia Latif22/09/26×
Sobia Latif22/09/26I have used Volksmaster Oldham van centre a few times now, most recently for a faulty wheel bearing on my VW Golf. The service and communication I received from Zak and Jakk to resolve and diagnose the problem and then fix it was superb. Highly recommend this garage, your car is in safe hands. Cheers guys!Great customer service at Volksmaster, Hollins Road. Polo in today for another year’s service and MOT. Always professional, efficient and friendly service. Excellent, thank you guys. 😎read moreread lessVolksmaster Ltd - Car and Van Centre (owner) - 2025-09-22Hi Sue, thanks so much for taking the time to leave a 5-Star review, we really do appreciate the support 🙂read moreread less
Sue Lyons22/09/26 - Excellent service and the staff are really friendly. Sent me a detailed health check video explaining what needed fixing as soon as possible/ in the next 3 months. When I asked for some of these to be added to the service it was done within the hour. Left a paper bag in my car with a water bottle and air freshener, thought it was a really nice gesture. Definitely recommend!read moreread less
Emily Moore17/09/26×
Emily Moore17/09/26Excellent service and the staff are really friendly. Sent me a detailed health check video explaining what needed fixing as soon as possible/ in the next 3 months. When I asked for some of these to be added to the service it was done within the hour. Left a paper bag in my car with a water bottle and air freshener, thought it was a really nice gesture. Definitely recommend!Highly recommend and all the staff are all so friendly and professional. Cannot thank Elishia enough for how she dealt with the issue with the car.read moreread less
Lynne Derbyshire15/09/26A big thank you to Mandy and Nick and the rest of the team. Really regular and informative communication throughout the whole process and really friendly service with a smile. Impressed with the detailed video that the technician sends you after the diagnosis checks; never seen this from a garage before, a great touch! This is the 2nd time i've been here now and would recommend.read moreread less
G15/09/26×
G15/09/26A big thank you to Mandy and Nick and the rest of the team. Really regular and informative communication throughout the whole process and really friendly service with a smile. Impressed with the detailed video that the technician sends you after the diagnosis checks; never seen this from a garage before, a great touch! This is the 2nd time i've been here now and would recommend. - Excellent work and a great price. The staff were very helpful and friendly keeping us informed of work being done. And our damaged car door looks brand new. 10/10 all roundread moreread less
David Cain15/09/26Wonderful service as always.Emily and Nicola always welcoming and great customer service.Work done is of the highest standard.Many thanks.read moreread lessVolksmaster Ltd (owner) - 2025-09-14Thank you for the 5-Star review, Chris! We are pleased you were happy with the services provided!read moreread less
Cris Jones14/09/26Can’t recommend this garage enough, squeezed me in for a last minute diagnostic which was completed within 30 minutes of me making a phone call to them to book it in, and treated the cars needs on the spot. Every single member of staff are so kind and genuine. First time using this business and I won’t be going anywhere else in the future. Thank you so much.read moreread less
Cara Ward14/09/26×
Cara Ward14/09/26Can’t recommend this garage enough, squeezed me in for a last minute diagnostic which was completed within 30 minutes of me making a phone call to them to book it in, and treated the cars needs on the spot. Every single member of staff are so kind and genuine. First time using this business and I won’t be going anywhere else in the future. Thank you so much.It’s my second time coming here and certainly not the last.Professionally done service. Kind people. Kept me up to date with all the details on the service.read moreread less
Gustavs Saurins11/09/26Very professional service. Jordan explained everything at both the drop off and pickup. Everything went smooth and all was clear. Highly recommend.read moreread less
Chris Miller11/09/26Went in for my Auxiliary and Cambelt changing on my Skoda, absolute first class service from start to finish.Receptionists were both professional and informative on the further work that was required on my vehicle.So glad I found this garage, would definitely recommend.Prices are really fair and they even wash your car afterwards...... BONUS 😂😂read moreread less
A Melling10/09/26×
A Melling10/09/26Went in for my Auxiliary and Cambelt changing on my Skoda, absolute first class service from start to finish.Receptionists were both professional and informative on the further work that was required on my vehicle.So glad I found this garage, would definitely recommend.Prices are really fair and they even wash your car afterwards...... BONUS 😂😂 - Took my car twice to the garage where faults were suddenly discovered resulting in around £4000 worth of work being done on the car but it still drives the same as before, now has a coolant leak warning, parking sensors coming up with errors. Seems every time my car is left there, other expensive work is suddenly discovered. Would not return againread moreread less
Mudasser Ahmed08/09/26×
Mudasser Ahmed08/09/26Took my car twice to the garage where faults were suddenly discovered resulting in around £4000 worth of work being done on the car but it still drives the same as before, now has a coolant leak warning, parking sensors coming up with errors. Seems every time my car is left there, other expensive work is suddenly discovered. Would not return againBest garage around, have been using Volksmaster for years now. Very professional and great customer service. Would highly recommend.read moreread lessVolksmaster Ltd - Car and Van Centre (owner) - 2026-09-04Many thanks for taking the time to leave us a 5-Star review, William! We are pleased you were happy with our services 🙂read moreread less
William Ellis04/09/26⭐⭐⭐⭐⭐Fantastic service from Volksmaster. Everyone was so friendly, helpful and professional from start to finish.A special thank you to Jakk, who was brilliant and took the time to explain everything clearly. Also a big thank you to the lovely young lady on the front desk, who was so welcoming, friendly and gave me some really helpful advice.Really impressed with the service and would definitely recommend Volksmaster. Thank you! 😊read moreread less
Nat Kolade03/09/26×
Nat Kolade03/09/26⭐⭐⭐⭐⭐Fantastic service from Volksmaster. Everyone was so friendly, helpful and professional from start to finish.A special thank you to Jakk, who was brilliant and took the time to explain everything clearly. Also a big thank you to the lovely young lady on the front desk, who was so welcoming, friendly and gave me some really helpful advice.Really impressed with the service and would definitely recommend Volksmaster. Thank you! 😊Totally unprofessional was there to find out ac leak which they stated 105£ price as I told them there is leak some where the same responses they give me there is leak but need to find more investigation need and charged 105£ for nothing one hour and if I want to more investigation they will charged more, didn’t do nothing just insert n .gas and wait for leaking. I paid them. I was halford before them I paid online 35£ for ac gas leaking and they check there is leaking but they can’t find out and said we didn’t go you require service and we are refunded you your money back without any problemread moreread less
Islam Ur Rehman Sheikh03/09/26×
Islam Ur Rehman Sheikh03/09/26Totally unprofessional was there to find out ac leak which they stated 105£ price as I told them there is leak some where the same responses they give me there is leak but need to find more investigation need and charged 105£ for nothing one hour and if I want to more investigation they will charged more, didn’t do nothing just insert n .gas and wait for leaking. I paid them. I was halford before them I paid online 35£ for ac gas leaking and they check there is leaking but they can’t find out and said we didn’t go you require service and we are refunded you your money back without any problem - Great, friendly service. Will continue using Volksmaster.read moreread lessVolksmaster Ltd (owner) - 2025-09-02Many thanks Sean for leaving us a 5-Star review!read moreread less
Sean Rahman02/09/26Booked my car in for a service and MOT. First time at Volksmaster after a recommendation and I was not disappointed! Amazing friendly service throughout, kept up to date, clear advice on work completed and recommendations and all done by lunchtime!5* - will definitely be back! Thank you very much to all the staff at the Bury branch - very friendly and amazing customer service.read moreread less
David Smith27/08/26×
David Smith27/08/26Booked my car in for a service and MOT. First time at Volksmaster after a recommendation and I was not disappointed! Amazing friendly service throughout, kept up to date, clear advice on work completed and recommendations and all done by lunchtime!5* - will definitely be back! Thank you very much to all the staff at the Bury branch - very friendly and amazing customer service. - Bad experience overall. After just 4 months, both of my tyres were badly worn due to incorrect tracking done by Volksmaster LTD. When I raised the issue, they simply blamed potholes instead of taking any responsibility as all tyres balance was all over the place. Their prices are almost the same as official Audi service but without the same level of quality or accountability. They also tend to push for unnecessary repairs just to hassle customers and make more money. I would strongly advise avoiding this place.read moreread less
Cureshot25/08/26×
Cureshot25/08/26Bad experience overall. After just 4 months, both of my tyres were badly worn due to incorrect tracking done by Volksmaster LTD. When I raised the issue, they simply blamed potholes instead of taking any responsibility as all tyres balance was all over the place. Their prices are almost the same as official Audi service but without the same level of quality or accountability. They also tend to push for unnecessary repairs just to hassle customers and make more money. I would strongly advise avoiding this place.Fabulous professional service from staff in office and staff in the garage on my id3 last week.Best place for all VW cars in Oldhamread moreread less
Pam Walker23/08/26 - I'm very impressed with Volksmaster and would definitely recommended them.I had a problem with my car which felt hesitant in responding under gentle acceleration at 1500rmp in all gears but didn’t reappear at higher revs. My local garage had been unable to diagnosed the fault. Volksmaster accurately diagnosed and repaired the fault.So what's impressed me:-The diagnosis of the fault. I received a video of the inspection with a commentary of what was happening.An accurate quotation with no added extras and a full log of the work done.Very friendly, cheerful and helpful staff. Phone calls were answered promptly. Also I was sent reminder texts.I'm a very happy customer and will use Volksmaster again.read moreread less
Mike McGrath19/08/26×
Mike McGrath19/08/26I'm very impressed with Volksmaster and would definitely recommended them.I had a problem with my car which felt hesitant in responding under gentle acceleration at 1500rmp in all gears but didn’t reappear at higher revs. My local garage had been unable to diagnosed the fault. Volksmaster accurately diagnosed and repaired the fault.So what's impressed me:-The diagnosis of the fault. I received a video of the inspection with a commentary of what was happening.An accurate quotation with no added extras and a full log of the work done.Very friendly, cheerful and helpful staff. Phone calls were answered promptly. Also I was sent reminder texts.I'm a very happy customer and will use Volksmaster again.I have used this garage for the last three years. It was the recommended repairer for my previous vehicle. The lengths Kat and the rest of the team went to for that vehicle were brilliant. I would not (and did not), consider another garage for my new car. The whole team are friendly, helpful and very knowledgable. I totally trust the information they provide and the standard of work they perform.read moreread less
Sarah McGeorge18/08/26×
Sarah McGeorge18/08/26I have used this garage for the last three years. It was the recommended repairer for my previous vehicle. The lengths Kat and the rest of the team went to for that vehicle were brilliant. I would not (and did not), consider another garage for my new car. The whole team are friendly, helpful and very knowledgable. I totally trust the information they provide and the standard of work they perform.100% recommended!!!A big shout out to Andrew for his availability and prompt response to all my questions!!!Trusted garage 👍read moreread less
Angelo Convertini17/08/26Brilliant service once again from the VAG teamMy car needed diagnostic tests and parts as a result of findings plus two new rear tyres.Andrew on reception updated me and was brilliant as were the mechanics who got the car fixed within the day. Huge thanksread moreread lessVolksmaster Ltd (owner) - 2026-03-17Hi both, thank you so much for taking the time to leave us a 5-Star review 🙂read moreread less
Dave & Julia Mangan17/08/26I have sent a review on here in the past always full stars. These guys and gals know their stuff, my car goes nowhere else. Brilliant service from start to finish everything transparent. Give them a go you won't be disappointed.read moreread less
Catherine Baxter17/08/26Very happy with my experience with Volksmaster Bury. Very straightforward to book in, I needed a diagnostic and a new parking sensor. All was done the same day, when I mentioned I had a slow puncture they offered a repair for a very good price. When I went to collect they had removed a nail and pumped up the tyre at no extra cost. The staff were all very knowledgeable, helpful and friendly. I'd definitely recommend this business.read moreread lessVolksmaster Ltd (owner) - 2026-08-17Hi Caroline, thanks so much for taking the time to leave us a 5-Star review! We are pleased you were happy with our services 🙂read moreread less
Caroline Sutcliffe16/08/26×
Caroline Sutcliffe16/08/26Very happy with my experience with Volksmaster Bury. Very straightforward to book in, I needed a diagnostic and a new parking sensor. All was done the same day, when I mentioned I had a slow puncture they offered a repair for a very good price. When I went to collect they had removed a nail and pumped up the tyre at no extra cost. The staff were all very knowledgeable, helpful and friendly. I'd definitely recommend this business.Return customer. always getting looked after. Andy gave me regular updates on my car. Valet done after works . Top job👍read moreread less
Eddie14/08/26Always been happy with Volksmaster. They are reliable, transparent, well priced and have good customer service. Never had any issues.read moreread lessVolksmaster Ltd (owner) - 2026-08-13Many thanks for taking the time to leave us a 5-Star review, Scott! We are pleased you're happy with our services 🙂read moreread less
Scott Savage12/08/26 - "Thank you for the outstanding service!I originally came in for a DSG transmission fluid service, but the overall experience completely exceeded my expectations. The comprehensive vehicle check-complete with a detailed video walkthrough-was brilliant, and thecomplimentary car wash was a fantastic touch.Above all, the customer service was top-notch.The entire team was so friendly and welcoming, with a special thanks to Ms. Mandy for her exceptional assistance. Highly recommended!"read moreread less
Mohammad Albraak11/08/26×
Mohammad Albraak11/08/26"Thank you for the outstanding service!I originally came in for a DSG transmission fluid service, but the overall experience completely exceeded my expectations. The comprehensive vehicle check-complete with a detailed video walkthrough-was brilliant, and thecomplimentary car wash was a fantastic touch.Above all, the customer service was top-notch.The entire team was so friendly and welcoming, with a special thanks to Ms. Mandy for her exceptional assistance. Highly recommended!"First time using Volksmaster in heywood and the service they provide is outstanding my vw polo came on with an engine light and booked it in with them within the hour of them diagnosing it they told me that I needed my Evap pipe replaced and that they could do it that day. Picked my car up and the next day the engine light came back up took it back the following Monday and they diagnosed that it also needed a charcoal canister as-well and they booked me in that day. Throughout this whole experience the ladies on reception were amazing at keeping me informed of my cars progress. Would highly recommend and they are priced competitively for a specialist garage. Would highly recommend and my car runs amazing now and will definitely be booking in again for a service.read moreread less
James Gibson11/08/26×
James Gibson11/08/26First time using Volksmaster in heywood and the service they provide is outstanding my vw polo came on with an engine light and booked it in with them within the hour of them diagnosing it they told me that I needed my Evap pipe replaced and that they could do it that day. Picked my car up and the next day the engine light came back up took it back the following Monday and they diagnosed that it also needed a charcoal canister as-well and they booked me in that day. Throughout this whole experience the ladies on reception were amazing at keeping me informed of my cars progress. Would highly recommend and they are priced competitively for a specialist garage. Would highly recommend and my car runs amazing now and will definitely be booking in again for a service.Excellent service from start to finish. I had my gearbox service and vehicle inspection carried out here, and I was very happy with the service I received. Mandy and Kat Farrell on reception were extremely helpful, friendly and professional. They provided excellent customer service and kept everything clear and straightforward.I really appreciate their help and would definitely recommend them. Thank you to the whole team for the great service!read moreread less
Arfan Akram11/08/26×
Arfan Akram11/08/26Excellent service from start to finish. I had my gearbox service and vehicle inspection carried out here, and I was very happy with the service I received. Mandy and Kat Farrell on reception were extremely helpful, friendly and professional. They provided excellent customer service and kept everything clear and straightforward.I really appreciate their help and would definitely recommend them. Thank you to the whole team for the great service!Delighted with VolksMaster Oldham. Needed to find a quality VAG indy garage after daughter moved to Manchester. Chose VolksMaster for MOT after looking at and phoning several garages. Friendly, reassuring conversations with several VM staff there. Confidence built for any future work required. Thanks.read moreread less
DIY Dave10/08/26×
DIY Dave10/08/26Delighted with VolksMaster Oldham. Needed to find a quality VAG indy garage after daughter moved to Manchester. Chose VolksMaster for MOT after looking at and phoning several garages. Friendly, reassuring conversations with several VM staff there. Confidence built for any future work required. Thanks.Friendly servivlce from arriving on site to drop vehicle off to picking it up. The staff behind the counter very approachable and big shout out for Jordan you sorted the oaperwork out at the end.Quality of workmanship on body / paint repair of my car look like the was never any chip / scrape there. Highly recommend.read moreread less
James Ward10/08/26×
James Ward10/08/26Friendly servivlce from arriving on site to drop vehicle off to picking it up. The staff behind the counter very approachable and big shout out for Jordan you sorted the oaperwork out at the end.Quality of workmanship on body / paint repair of my car look like the was never any chip / scrape there. Highly recommend. - Amazing work. The receptionist I believe her name is Becky or Vicky sorry I can’t remember 🙈. She was fantastic. Kept me up to date with everything. Car is running all good now.read moreread less
Haroon Rashid07/08/26Used Volksmaster Bury a few times now for my 2019 VW Golf, they have been great both times, staff are polite (Alecia & Ste) are helpful and always have been reliable and able to fit me in quickly, VM diagnosed the faults correctly and repaired them the same day on both occasions with OEM VW Parts, due to this you do pay abit more than the average garage (my car likes expensive repairs 🙄😂) but I’d say it’s definitely worth it for their specialist expertise, knowledge and using the best possible parts and still much cheaper than a sleezy VW Main Dealer overall 🙂 - I’m booked in for my MOT in a few weeks, and any other future work will be coming back to them 5/5 ⭐️ service! Hard to find a trustworthy, decent mechanic these days so is a breath of fresh air! Thanks guys! - Tylerread moreread less
Spare Phone07/08/26×
Spare Phone07/08/26Used Volksmaster Bury a few times now for my 2019 VW Golf, they have been great both times, staff are polite (Alecia & Ste) are helpful and always have been reliable and able to fit me in quickly, VM diagnosed the faults correctly and repaired them the same day on both occasions with OEM VW Parts, due to this you do pay abit more than the average garage (my car likes expensive repairs 🙄😂) but I’d say it’s definitely worth it for their specialist expertise, knowledge and using the best possible parts and still much cheaper than a sleezy VW Main Dealer overall 🙂 - I’m booked in for my MOT in a few weeks, and any other future work will be coming back to them 5/5 ⭐️ service! Hard to find a trustworthy, decent mechanic these days so is a breath of fresh air! Thanks guys! - TylerExcellent service from the team at Volksmaster! They’ve communicated well throughout the whole repair process and Ryan has done a super job with the detailing. It was a nice surprise to see that my car had been valeted too although the job was on the body work. A great experience from start to finish. Keep up the good work!read moreread less
N06/08/26×
N06/08/26Excellent service from the team at Volksmaster! They’ve communicated well throughout the whole repair process and Ryan has done a super job with the detailing. It was a nice surprise to see that my car had been valeted too although the job was on the body work. A great experience from start to finish. Keep up the good work!WOW great garage quality service staff friendly and knowledgable wont go anywhere else 5 STAR garageread moreread lessVolksmaster Ltd - Car and Van Centre (owner) - 2026-08-04Good morning, wow tank you for a great review of our Van Centre, I have passed your feedback onto the staff who will be pleased! If there is anything we can do for you in the future please do not hesitate to contact us!read moreread less
Timothy Turner03/08/26 - Great service and great timing got all the work done in a professional and timely mannerread moreread less
kaleb pope31/07/26Took my car to them as I kept getting Miss fires, they inspected the engine and give me the results which were not what I was hoping but helped me decide the best option which was to get rid of it. Service was excellent and I will be definitely be taking my new car to them for any work and service. Highly recommend, shout out to Jordan who explained everything to me in detail.read moreread less
Nicholas Robinson31/07/26×
Nicholas Robinson31/07/26Took my car to them as I kept getting Miss fires, they inspected the engine and give me the results which were not what I was hoping but helped me decide the best option which was to get rid of it. Service was excellent and I will be definitely be taking my new car to them for any work and service. Highly recommend, shout out to Jordan who explained everything to me in detail.Great garage. Friendly and clear communication. Sensible prices. Will definitely be back here.read moreread less
Tom Barkley (TB Physique Development)31/07/26Hollins road Oldham- Timing belt and water pump fitted. Great service from volksmaster. Special mention to everyone at reception for there friendly professional customer service.read moreread less
Anthony Cornes30/07/26Excellent service received at Volksmaster Oldham. Kat Farrell was so friendly and provided excellent service. Fantastic garage and staff 5 ⭐️read moreread lessVolksmaster Ltd (owner) - 2026-07-30Hello Kathryn, Thank you for your wonderful feedback on my colleague Kat which I have passed onto her this morning, I'm glad you received such excellent service and if there is anything we can do for you in the future please do not hesitate to contact us.read moreread less
Kathryn Robinson30/07/26 - Dropped my car off at 9am for coding on the steering wheel and paddle shifters.Call by 10.15 to say it was done! Absolutely perfect! Would defo recommend!read moreread less
Ashley Caveney29/07/26Excellent service as usual at Volksmaster Heywood. I received a video of the work being carried out. My Mini Cooper was collected from home by Michael and returned the following day after a service, MOT and other essential repairs.Michael is a credit to the company; very professional, friendly and polite.Every member of staff I have met at Volksmaster has been a pleasure to deal with.I would definitely recommend this company - my favourite business in Heywood!read moreread less
Jopplety How29/07/26×
Jopplety How29/07/26Excellent service as usual at Volksmaster Heywood. I received a video of the work being carried out. My Mini Cooper was collected from home by Michael and returned the following day after a service, MOT and other essential repairs.Michael is a credit to the company; very professional, friendly and polite.Every member of staff I have met at Volksmaster has been a pleasure to deal with.I would definitely recommend this company - my favourite business in Heywood!Went in for full service and water pump replacement, great customer service and mechanics work.read moreread less
Ben Lomax29/07/26Absolutely perfect!! Took my VW to the Bury branch for the first time, armed with a super long list of things I wanted doing and I couldn’t have asked for better! Going forward, I won’t take my VW anywhere else! Very happy!Super lovely staff - everything clearly explained and all questions answered - Everything done in two days - was kept up to date as the work was progressing - very very reasonable price - nice little clean for the car afterwards too!Didn’t take a courtesy car but saw them on the way out, they look lovely!100/10 ⭐️⭐️⭐️⭐️⭐️read moreread less
Carena Bell29/07/26×
Carena Bell29/07/26Absolutely perfect!! Took my VW to the Bury branch for the first time, armed with a super long list of things I wanted doing and I couldn’t have asked for better! Going forward, I won’t take my VW anywhere else! Very happy!Super lovely staff - everything clearly explained and all questions answered - Everything done in two days - was kept up to date as the work was progressing - very very reasonable price - nice little clean for the car afterwards too!Didn’t take a courtesy car but saw them on the way out, they look lovely!100/10 ⭐️⭐️⭐️⭐️⭐️I have booked my MOT at volksmaster Bury branch, very prompt service extremely friendly and helpful staff, will definitely be coming back.I also really appreciated receiving a video a couple hours after showing my car and explaining their recommendations which I found very helpful.read moreread less
Nafous Kebbewar29/07/26×
Nafous Kebbewar29/07/26I have booked my MOT at volksmaster Bury branch, very prompt service extremely friendly and helpful staff, will definitely be coming back.I also really appreciated receiving a video a couple hours after showing my car and explaining their recommendations which I found very helpful. - Dropped off my car Audi TTS for Dsg gearbox & filter change, also had Aircon re-gas, fantastic friendly customer service, good communication and with knowledgeable staff. Would recommend. Thank youread moreread less
Dee Meisuria28/07/26Worst Service Experience – Complete DisappointmentFor years, I’ve had my tires changed at small local shops and never had a single issue with steering vibration. This year, I spent nearly £1,000 at this shop for top-tier Michelin tires, but the steering wheel vibrates violently—it literally feels like the car is shaking apart.To make matters worse, the oil they used (or how they performed the service) is terrible. The car lost 1 liter of oil by the time I reached Germany, despite having zero history of mechanical or oil issues. I explicitly told them I was driving abroad, yet I am now forced to find another garage in Germany to fix their amateur mistakes and pay extra money out of pocket.Last year I used Halfords and had an exceptional experience, but going to this shop was a huge mistake. Zero expertise and total lack of care. Avoid this place!read moreread lessVolksmaster Ltd (owner) - 2026-07-28Dear Azad,Thank you for your feedback. We are always sorry to hear when a customer is dissatisfied, and we would have welcomed the opportunity to address your concerns directly through our formal complaints process so we could investigate and resolve this for you right away.To address your specific concerns:Wheel Balancing & Vibration: Whenever we fit new tyres, every wheel is fully balanced before being refitted to the vehicle. During your visit, our technician noted that the offside front upper arm ball joint was split, which affects wheel alignment and is the most likely cause of the vibration you experienced. We highlighted this issue to you at the time of service.Oil Service: As Volkswagen specialists, we carry out these services daily to strict manufacturer standards. Every job undergoes a two-step quality check by a second technician. As noted on your invoice, your vehicle was refilled with 7.7 litres of 5W-30 (VW 507 specification) oil, which is the exact grade and capacity recommended by Volkswagen for your engine.We take the quality of our workmanship very seriously. Upon your return to the UK, we would appreciate the opportunity to inspect the vehicle ourselves, tripple-check our work, and help you get this resolved.Please reach out to us directly on 0161 624 5060 so we can make the necessary arrangements.Thanks, Volksmaster.read moreread less
Azad Saeed28/07/26×
Azad Saeed28/07/26Worst Service Experience – Complete DisappointmentFor years, I’ve had my tires changed at small local shops and never had a single issue with steering vibration. This year, I spent nearly £1,000 at this shop for top-tier Michelin tires, but the steering wheel vibrates violently—it literally feels like the car is shaking apart.To make matters worse, the oil they used (or how they performed the service) is terrible. The car lost 1 liter of oil by the time I reached Germany, despite having zero history of mechanical or oil issues. I explicitly told them I was driving abroad, yet I am now forced to find another garage in Germany to fix their amateur mistakes and pay extra money out of pocket.Last year I used Halfords and had an exceptional experience, but going to this shop was a huge mistake. Zero expertise and total lack of care. Avoid this place!Volksmaster is my new 'go to' regular garage !! . Always a great service & great staff . Good fair prices & quality service .read moreread less
Darryl Kenyon27/07/2610/10 from me. Amazing customer service. Everything was great from the front desk to the techs working on my car. Other garages couldn't figure out the electrical wiring issue on my car for the aircon system but these guys managed to nail it and got the diagnosis.The repair carried out was also top quality!Communication from Emily and Chris was great the entire time my car was in the garage. They listened to my concerns and answered any questions I had.They kept me on the road by providing me with a courtesy car which absolutely saved me. I will definitely be returning for any future work I need.Keep up the great work! 🙂read moreread less
Feen27/07/26×
Feen27/07/2610/10 from me. Amazing customer service. Everything was great from the front desk to the techs working on my car. Other garages couldn't figure out the electrical wiring issue on my car for the aircon system but these guys managed to nail it and got the diagnosis.The repair carried out was also top quality!Communication from Emily and Chris was great the entire time my car was in the garage. They listened to my concerns and answered any questions I had.They kept me on the road by providing me with a courtesy car which absolutely saved me. I will definitely be returning for any future work I need.Keep up the great work! 🙂Really kind. They help me with an urgent problem "Fast and Serious"! Thank you!!read moreread lessVolksmaster Ltd (owner) - 2026-07-27Many thanks for taking the time to leave us a 5-Star review, Mauro! We are pleased you were happy with our services 🙂read moreread less
Mauro Valsecchi27/07/26The SMART and alloy repair for my car was perfect. The work and colour match was that good that you can’t tell that it’s been repaired. When I arrived to drop my car off and also pick it up I could tell the people at Volksmaster are genuinely prideful about their work and care about every person and car that they work with. I can definitely recommend this place, and I will definitely be coming back if I need more work doing to my car in the future. Thank you Volksmaster ☺️read moreread less
Ryan Walker24/07/26×
Ryan Walker24/07/26The SMART and alloy repair for my car was perfect. The work and colour match was that good that you can’t tell that it’s been repaired. When I arrived to drop my car off and also pick it up I could tell the people at Volksmaster are genuinely prideful about their work and care about every person and car that they work with. I can definitely recommend this place, and I will definitely be coming back if I need more work doing to my car in the future. Thank you Volksmaster ☺️ - Experience has been the best. Julie’s customer service has been outstanding!! Thanks a million. Got my car back in excellent condition. They didn’t waste no time either. Gave my car the same day.read moreread less
Bismaa24/07/26The best repair shop I have used in over 40 years of motoring, including repair centres I have used for family. The smart repairs are superb and so far I have been unable to spot any difference from a full body shop. So far they have also saved me a fortune.read moreread lessOwner Response - 2026-07-24Thank you so much for taking the time to leave such a wonderful review!Coming from someone with over 40 years of motoring experience, a compliment like this truly means the world to our entire team. We take massive pride in our SMART repairs, so knowing you can’t spot the difference between our work and a full body shop—and that we've been able to save you a bundle along the way—is the ultimate win for us.Above all, we’re deeply grateful for the trust you’ve placed in us over the years, especially when it comes to taking care of your family’s cars.Wishing you many more miles of safe driving, and we're always here whenever you or your family need us!read moreread less
Stephen Russell23/07/26What can I say about these guys!!!! Brilliant and lovely team.... they had ti have multiple goes and trying to fix my vehicle due to complex nature of the fault... i was trembling thinking about the bill and they were soooo reasonable with me... didnt know these guys were here but will definitely be my main garage from now on... great people with great service!read moreread less
billyy200023/07/26×
billyy200023/07/26What can I say about these guys!!!! Brilliant and lovely team.... they had ti have multiple goes and trying to fix my vehicle due to complex nature of the fault... i was trembling thinking about the bill and they were soooo reasonable with me... didnt know these guys were here but will definitely be my main garage from now on... great people with great service!Completed a big job promptly and efficiently and very helpfull. Will never use the local VW main dealer again. Highly recommended.read moreread less
Barrie Rostron22/07/26Excellent service from Volksmaster. Quick, effective and efficient from start to finish. The team kept me updated throughout, completed the work to a high standard, and got my car back on the road promptly. Friendly staff, professional service, and great value. Highly recommended!read moreread less
Raz Sajid22/07/26× - Great service - great staff !! Tea from Jordan biscuits from Craig- fabulousread moreread lessVolksmaster Ltd - Car and Van Centre (owner) - 2025-07-21Many thanks for the 5-Star review, Sharon!read moreread less
Sharon Green21/07/26MOT and service great. Video included with service - very useful to be able to actually see yourself what is inspected ! Have had a few things done here now and it’s always an honest and professional service at Volksmaster. Highly recommended to come here if you want your vehicle looked after properlyread moreread less
Lewis Crowther21/07/26×
Lewis Crowther21/07/26MOT and service great. Video included with service - very useful to be able to actually see yourself what is inspected ! Have had a few things done here now and it’s always an honest and professional service at Volksmaster. Highly recommended to come here if you want your vehicle looked after properlyGolf taken in for diagnostics. All handled very well and clear feedback on report. Nice personal service.read moreread lessVolksmaster Ltd (owner) - 2026-07-22Many thanks, Matt for the 5-Star review and feedback! We are pleased you were happy with our services 🙂read moreread less
Matt Whittaker21/07/26Dealership quality service at independent garage prices.Honestly, this is the most professional garage I have ever had the pleasure of dealing with. I needed a new mechatronic unit fitted and decided to try Volksmaster after receiving a recommendation. I am very pleased that I did.Kat Farrell did an amazing job of keeping me informed throughout the entire process, liaising with the dealership to arrange the transfer of funds and advising me on additional work that needed to be carried out.The whole team was professional, polite, knowledgeable and highly competent. It was genuinely a pleasure dealing with them.Thank you, everyone!read moreread less
farzad kouchi20/07/26×
farzad kouchi20/07/26Dealership quality service at independent garage prices.Honestly, this is the most professional garage I have ever had the pleasure of dealing with. I needed a new mechatronic unit fitted and decided to try Volksmaster after receiving a recommendation. I am very pleased that I did.Kat Farrell did an amazing job of keeping me informed throughout the entire process, liaising with the dealership to arrange the transfer of funds and advising me on additional work that needed to be carried out.The whole team was professional, polite, knowledgeable and highly competent. It was genuinely a pleasure dealing with them.Thank you, everyone!The team at VM Smart Repairs Oldham were superb for doing a paintwork repair on my front bumper. Clear communication, competitive quote and great service! The quality of the work is fantastic - looks like a factory finish! The colour match was perfect and the team ensured I was happy with it.read moreread lessOwner Response - 2026-07-20Hi Rameez, thanks so much for taking the time to leave us a detailed 5-Star review. We are pleased you were happy with our services and appreciate the support 🙂read moreread less
Rameez M19/07/26×
Rameez M19/07/26The team at VM Smart Repairs Oldham were superb for doing a paintwork repair on my front bumper. Clear communication, competitive quote and great service! The quality of the work is fantastic - looks like a factory finish! The colour match was perfect and the team ensured I was happy with it. 










































































































































