Volksmaster’s Heywood Garage, Rochdale
Address:
135 York Street
Heywood, Rochdale
Manchester
OL10 4NS
Tel: 01706 622633
Email: info@volksmasterltd.co.uk
Customer Services
Opening Times
Mon–Thu: 8.00am – 5.30pm
Fri: 8.00am – 5.00pm
Sat & Sun: Closed
Welcome to the Volksmaster garage Heywood, your trusted local service centre for top-quality vehicle maintenance and repairs for all brands of vehicle. Formerly known as Birtwistle’s, our Heywood garage joined the Volksmaster family in September 2021 and underwent a complete renovation shortly after to bring it in line with our modern, customer-focused standards.
Conveniently located in Heywood, our service centre is ideally placed to serve customers from nearby areas such as Rochdale, Bury, Middleton, Milnrow and beyond. Whether you’re here for routine servicing, advanced diagnostics or specialist repairs, our friendly team is ready to provide expert care for your vehicle.
At the Volksmaster Heywood garage, we’re proud to have a dedicated team of six skilled professionals. Each member of our team brings a wealth of experience and a commitment to delivering exceptional service. Our approachable staff are always happy to answer your questions and explain the work being done on your car, ensuring you feel informed and confident every step of the way.

Volksmaster Garage Heywood
That said, we don’t stop at VAG vehicles. At Volksmaster’s Heywood garage, we proudly service and repair cars from all manufacturers. From popular vehicles such as the Ford Puma to family SUVs and luxury vehicles such as the Porsche Cayenne etc., our fully equipped workshop is designed to meet the needs of every customer. No matter what you drive, our team is here to keep your vehicle running smoothly and reliably.
We understand that vehicle maintenance can sometimes feel overwhelming, which is why we’re committed to making the process as straightforward and stress-free as possible. We believe in honest, transparent communication, so you’ll always know exactly what work is being done and why. There are no hidden surprises—just expert service you can rely on.
To help you plan your visit, our website features individual manufacturer pages where you can explore the full range of services we offer along with competitive pricing. Whether you drive a Volkswagen, Audi, BMW or any another make, you’ll find all the information you need to make the right choice for your vehicle.
At Volksmaster’s Heywood garage, our top priority is customer satisfaction, you can view just a few of our customer reviews below. We’re proud to serve the Heywood community and surrounding areas with professional yet personable service. Whether you’re popping in for an MOT, a service or a more technical repair, our team will go above and beyond to ensure you leave with a smile and a car that’s ready for the road.
If you’re looking for reliable car care in Heywood, look no further. Visit us today or get in touch to book your next service—we’d love to hear from you and help keep your car in top condition.
With Volksmaster Heywood, you can always expect a quality service with a personal touch.
Customer Reviews For Our Heywood Garage
- Excellent service as usual at Volksmaster Heywood. I received a video of the work being carried out. My Mini Cooper was collected from home by Michael and returned the following day after a service, MOT and other essential repairs.Michael is a credit to the company; very professional, friendly and polite.Every member of staff I have met at Volksmaster has been a pleasure to deal with.I would definitely recommend this company - my favourite business in Heywood!read moreread less
Jopplety How29/07/2026×
Jopplety How29/07/2026Excellent service as usual at Volksmaster Heywood. I received a video of the work being carried out. My Mini Cooper was collected from home by Michael and returned the following day after a service, MOT and other essential repairs.Michael is a credit to the company; very professional, friendly and polite.Every member of staff I have met at Volksmaster has been a pleasure to deal with.I would definitely recommend this company - my favourite business in Heywood!I've been using Volksmaster over the last couple of years for my Seat Leon Cupra, and I couldn't be happier with the service I've received.During this time they've carried out a DSG service, Haldex service, replaced all four wheel bearings, both front suspension bushes, both front shock absorbers and both front top mounts.After collecting the car following the suspension work, I noticed a slight steering creak. I contacted them, sent over a video, and they asked me to bring the car straight back in.They investigated the issue, found that one of the new top mounts was faulty, and replaced it under warranty without any hassle. It's great to see a garage stand behind their work and put things right.The car now drives brilliantly. It feels much more planted, the steering is more direct, and all the suspension noises have gone.A special mention to Emily, who has been fantastic throughout. She's always friendly, always has a smile on her face, and her customer service is second to none. Whenever I rang for an update—even if I called more than once in the same day—she was always happy to check on the progress of my car, call me back, and keep me informed. She is a real credit to Volksmaster.The only small thing I'd mention is that I found the battery positive terminal plastic cover left loose under the bonnet after collecting the car. It wasn't a major issue, and I spotted it before it fell down in to the engine. I'm only mentioning it as constructive feedback, as it's something that could perhaps be picked up during the final quality check before the car is returned to the customer.Overall, I'm extremely happy with the work carried out. The team are knowledgeable, professional and honest, and I wouldn't hesitate to recommend Volksmaster to anyone looking for a trustworthy VW, Audi, SEAT or Škoda specialist.Thank you to the whole team!read moreread lessVolksmaster Ltd (owner) - 2026-07-28Thank you so much for taking the time to leave such a detailed and thoughtful review! We truly appreciate your continued loyalty with your SEAT Leon Cupra over the last few years.It’s great to hear that the Cupra is driving brilliantly again—getting that planted, direct steering feel back after all the suspension work makes a world of difference. While it's always frustrating when a brand-new part turns out to be faulty from the manufacturer, standing behind our work and making things right straight away is something we pride ourselves on.We will certainly pass your wonderful compliments along to Emily! She really is a fantastic asset to the Volksmaster team, and we’re delighted to know her friendly communication and updates kept you fully reassured throughout the process.Thank you also for the honest, constructive feedback regarding the battery terminal cover. We take every detail seriously, so we’ll pass this along to our workshop team to ensure our final quality-check inspections are as thorough as possible.Thank you again for your trust, your recommendation, and your continued support. We look forward to seeing you and your Cupra next time!read moreread less
Sammad Arif28/07/2026×
Sammad Arif28/07/2026I've been using Volksmaster over the last couple of years for my Seat Leon Cupra, and I couldn't be happier with the service I've received.During this time they've carried out a DSG service, Haldex service, replaced all four wheel bearings, both front suspension bushes, both front shock absorbers and both front top mounts.After collecting the car following the suspension work, I noticed a slight steering creak. I contacted them, sent over a video, and they asked me to bring the car straight back in.They investigated the issue, found that one of the new top mounts was faulty, and replaced it under warranty without any hassle. It's great to see a garage stand behind their work and put things right.The car now drives brilliantly. It feels much more planted, the steering is more direct, and all the suspension noises have gone.A special mention to Emily, who has been fantastic throughout. She's always friendly, always has a smile on her face, and her customer service is second to none. Whenever I rang for an update—even if I called more than once in the same day—she was always happy to check on the progress of my car, call me back, and keep me informed. She is a real credit to Volksmaster.The only small thing I'd mention is that I found the battery positive terminal plastic cover left loose under the bonnet after collecting the car. It wasn't a major issue, and I spotted it before it fell down in to the engine. I'm only mentioning it as constructive feedback, as it's something that could perhaps be picked up during the final quality check before the car is returned to the customer.Overall, I'm extremely happy with the work carried out. The team are knowledgeable, professional and honest, and I wouldn't hesitate to recommend Volksmaster to anyone looking for a trustworthy VW, Audi, SEAT or Škoda specialist.Thank you to the whole team!10/10 from me. Amazing customer service. Everything was great from the front desk to the techs working on my car. Other garages couldn't figure out the electrical wiring issue on my car for the aircon system but these guys managed to nail it and got the diagnosis.The repair carried out was also top quality!Communication from Emily and Chris was great the entire time my car was in the garage. They listened to my concerns and answered any questions I had.They kept me on the road by providing me with a courtesy car which absolutely saved me. I will definitely be returning for any future work I need.Keep up the great work! 🙂read moreread less
Feen27/07/2026×
Feen27/07/202610/10 from me. Amazing customer service. Everything was great from the front desk to the techs working on my car. Other garages couldn't figure out the electrical wiring issue on my car for the aircon system but these guys managed to nail it and got the diagnosis.The repair carried out was also top quality!Communication from Emily and Chris was great the entire time my car was in the garage. They listened to my concerns and answered any questions I had.They kept me on the road by providing me with a courtesy car which absolutely saved me. I will definitely be returning for any future work I need.Keep up the great work! 🙂 - Brought my car here for a DSG Gear box service and Haldex 4x4 service. Prices were great compared to main dealer. Customer service and timing was fantastic too.Regarding customer service and timing. I booked my car in over the phone, got a text message reminder the day before too. On the day itself, staff at reception explained the process along with a rough timescale. Got a call as per the estimated timescale that my car would be ready for collection in an hour. One thing that was definitely good was the clarity around when my car will be ready for collection, I know it sounds like a basic task but previous experiences with other garages had me chasing up when my car would be ready just to receive ambiguous responses.Since it’s a new car to me I had various questions about the service and process involved. All the staff were very knowledgeable and were happy to answer any questions they had. They also have quite a useful website that lists out various services they offer.Post service, all documentation was packaged professionally and service details uploaded to main dealers online data base which is great to keep track of service history and not a service many local garages offer that I’ve previously used. One additional item of the documentation that stood out to me was the record of quality control, there is a very clear paper trail of who conducted the work, specifics of work involved and who inspected it to ultimately approve it. Definitely gives peace of mind that the work has been done well. If you’re looking to maintain good service history for resale value, the documentation provided is comprehensive, on par with main dealer if not better in my opinion.I’m disappointed in myself for not coming here earlier. Will definitely be coming back here to maintain, service or repair my car.5/5 highly recommended, especially if you’re based around Rochdale, Heywood, Middleton or Buryread moreread less
Mo Chowdhury24/07/2026×
Mo Chowdhury24/07/2026Brought my car here for a DSG Gear box service and Haldex 4x4 service. Prices were great compared to main dealer. Customer service and timing was fantastic too.Regarding customer service and timing. I booked my car in over the phone, got a text message reminder the day before too. On the day itself, staff at reception explained the process along with a rough timescale. Got a call as per the estimated timescale that my car would be ready for collection in an hour. One thing that was definitely good was the clarity around when my car will be ready for collection, I know it sounds like a basic task but previous experiences with other garages had me chasing up when my car would be ready just to receive ambiguous responses.Since it’s a new car to me I had various questions about the service and process involved. All the staff were very knowledgeable and were happy to answer any questions they had. They also have quite a useful website that lists out various services they offer.Post service, all documentation was packaged professionally and service details uploaded to main dealers online data base which is great to keep track of service history and not a service many local garages offer that I’ve previously used. One additional item of the documentation that stood out to me was the record of quality control, there is a very clear paper trail of who conducted the work, specifics of work involved and who inspected it to ultimately approve it. Definitely gives peace of mind that the work has been done well. If you’re looking to maintain good service history for resale value, the documentation provided is comprehensive, on par with main dealer if not better in my opinion.I’m disappointed in myself for not coming here earlier. Will definitely be coming back here to maintain, service or repair my car.5/5 highly recommended, especially if you’re based around Rochdale, Heywood, Middleton or BuryExcellent service from Volksmaster. Quick, effective and efficient from start to finish. The team kept me updated throughout, completed the work to a high standard, and got my car back on the road promptly. Friendly staff, professional service, and great value. Highly recommended!read moreread less
Raz Sajid22/07/2026×
Raz Sajid22/07/2026Excellent service from Volksmaster. Quick, effective and efficient from start to finish. The team kept me updated throughout, completed the work to a high standard, and got my car back on the road promptly. Friendly staff, professional service, and great value. Highly recommended!
James Poole20/07/2026Good service, all checks done on video.Informrd by very pleasant staff to watch the tyres. All good and dusted by lunchtime.Peterread moreread less
Pèter Liley16/07/2026easy to book appointment at convenient time. Brake service much cheaper than authorised dealer. Quick service today - 4 hours between drop off and pick up. Use regularly and always had good service.read moreread lessVolksmaster Ltd (owner) - 2025-07-16Thank you Chris for taking the time to leave us a 5-Star review!read moreread less
Chris Duffy16/07/2026
alan taylor16/07/2026
james bagshaw07/07/2026I had a great experience with Volksmaster in Heywood. From the initial diagnosis through to providing detailed quotes and all the documentation needed for my warranty company, the team were professional, efficient and incredibly helpful.A special thank you to Emily, who kept me updated throughout the process and was always patient, responsive and happy to answer any questions I had. Her communication made what could have been a stressful situation much easier to deal with.I’d also like to thank Chris, who worked on my car and took the time to explain the diagnosis clearly. His expertise, honesty and patience gave me confidence that the issue had been identified correctly.The level of customer service and support from both Emily and Chris was excellent. I wouldn’t hesitate to recommend Volksmaster to anyone looking for a knowledgeable, trustworthy garage with outstanding customer care.read moreread less
H07/07/2026×
H07/07/2026I had a great experience with Volksmaster in Heywood. From the initial diagnosis through to providing detailed quotes and all the documentation needed for my warranty company, the team were professional, efficient and incredibly helpful.A special thank you to Emily, who kept me updated throughout the process and was always patient, responsive and happy to answer any questions I had. Her communication made what could have been a stressful situation much easier to deal with.I’d also like to thank Chris, who worked on my car and took the time to explain the diagnosis clearly. His expertise, honesty and patience gave me confidence that the issue had been identified correctly.The level of customer service and support from both Emily and Chris was excellent. I wouldn’t hesitate to recommend Volksmaster to anyone looking for a knowledgeable, trustworthy garage with outstanding customer care.
William Lovick03/07/2026
Marina Greenwood26/06/2026
Paul16/06/2026First time using this garage and the service and workmanship is top quality. Even gave my car a wash afterwards. Will be recommending to friends and family to use as it’s hard to find decent vag group specialists that don’t charge the earth like the main dealers.read moreread less
Andrew Aykroyd09/06/2026Perfect service from start to finish! I needed a fast MOT, followed by some urgent repair work to get it to pass. The staff were incredibly friendly and responded to my emails super quickly. I will definitely use them again and highly recommend them—especially for anyone with a rare car like my Audi A2read moreread less
Matthew Harwood08/06/2026×
Matthew Harwood08/06/2026Perfect service from start to finish! I needed a fast MOT, followed by some urgent repair work to get it to pass. The staff were incredibly friendly and responded to my emails super quickly. I will definitely use them again and highly recommend them—especially for anyone with a rare car like my Audi A2
Matt 'Mr 1 Leg' Riley01/06/2026- Too service, got my car in quick for an urgent fix. Got a free valet afterwards and Mike did a proper decent job. Thank again!read moreread less
Adam Valentine01/06/2026Called this morning to see if they can fix my air conditioning. They got me booked in same day. Was done in less than 2 hours. Now it’s working great again. Very happy. Girls at the reception have excellent customer service skills. Very polite and friendly. Speedy service overall. Went above and beyond my expectations as I appreciate I wasn’t booked in already. And they were busy too. Very grateful for your service today. I will definitely be returning in the futureread moreread less
John Wakefield28/05/2026×
John Wakefield28/05/2026Called this morning to see if they can fix my air conditioning. They got me booked in same day. Was done in less than 2 hours. Now it’s working great again. Very happy. Girls at the reception have excellent customer service skills. Very polite and friendly. Speedy service overall. Went above and beyond my expectations as I appreciate I wasn’t booked in already. And they were busy too. Very grateful for your service today. I will definitely be returning in the futureBrilliant service 5* absolutely delivered in my hour of need...... aircon failure fixed. 😊read moreread less
Janice Leigh27/05/2026 - I’m extremely disappointed in the service Iv received and it has left my quite angry, upset and feeling like Iv been ripped off.My car was also returned with old engine parts left in the engine bay, oily hand prints on the bonnet, old and oily engine parts just dumped in the boot with the engine cover causing the top of the engine to be full of water when I got home from Holliday. Something that well know to cause injector failure.I took my 2011 seat Leon FR in for 2 separate issues one regarding the gearbox and the other was a fault making the car go into limp mode.The cost of identifying these issues were £100 per issue. So at that price you would expect top class service and to be sure they had got to the bottom of the issues. The gear box was correctly identified and repaired with no problems. After this it all went down hill.The limp mode issue I was told could be potentially the N75 valve or the turbo potentially but I was told a N75 valve would possibly fix it. I authorised this work and was later told this didn’t fix it and the turbo was scrap as the actuator was the problem and “we can’t get parts as they aren’t manufactured” I was then told I needed a turbo at £2000 fitted. As the car is only worth around £3000 I declined the work.Despite them “not being manufactured” I ordered a new turbo actuator from dark side performance for £150, a reputable and well known performance Diesel Company.I was even more shocked when I took the car to another Garrage and was succinct told the turbo actuator was fine and this wasn’t the issue. How can you charge £100 and not even diagnose the issue!! I paid £600 all in for this service I’m frankly extremely angry!!If volksmaster would like to initiate a dialogue and try to make things right, I would be more than happy to speak to them. As of now frankly I find the way I was treated disgusting and down right disrespectful. I would also like to know the steps they took to identify the actuator was bad as I find it hard to believe they correctly tested components and came to this conclusion.read moreread less
1crazy ninja23/05/2026×
1crazy ninja23/05/2026I’m extremely disappointed in the service Iv received and it has left my quite angry, upset and feeling like Iv been ripped off.My car was also returned with old engine parts left in the engine bay, oily hand prints on the bonnet, old and oily engine parts just dumped in the boot with the engine cover causing the top of the engine to be full of water when I got home from Holliday. Something that well know to cause injector failure.I took my 2011 seat Leon FR in for 2 separate issues one regarding the gearbox and the other was a fault making the car go into limp mode.The cost of identifying these issues were £100 per issue. So at that price you would expect top class service and to be sure they had got to the bottom of the issues. The gear box was correctly identified and repaired with no problems. After this it all went down hill.The limp mode issue I was told could be potentially the N75 valve or the turbo potentially but I was told a N75 valve would possibly fix it. I authorised this work and was later told this didn’t fix it and the turbo was scrap as the actuator was the problem and “we can’t get parts as they aren’t manufactured” I was then told I needed a turbo at £2000 fitted. As the car is only worth around £3000 I declined the work.Despite them “not being manufactured” I ordered a new turbo actuator from dark side performance for £150, a reputable and well known performance Diesel Company.I was even more shocked when I took the car to another Garrage and was succinct told the turbo actuator was fine and this wasn’t the issue. How can you charge £100 and not even diagnose the issue!! I paid £600 all in for this service I’m frankly extremely angry!!If volksmaster would like to initiate a dialogue and try to make things right, I would be more than happy to speak to them. As of now frankly I find the way I was treated disgusting and down right disrespectful. I would also like to know the steps they took to identify the actuator was bad as I find it hard to believe they correctly tested components and came to this conclusion. 
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