Car Diagnostics: Your Vehicle's Health Check
Have you ever wondered what’s going on with your car when the dashboard lights up like a Christmas tree? Or perhaps you’ve heard a strange noise and wished your car could tell you what’s wrong? Welcome to the world of car diagnostics – your vehicle’s way of communicating its health status to you and your trusted mechanic.
What is Car Diagnostics?
Car diagnostics is the process of using specialised tools and software to assess your vehicle’s performance and identify any issues or potential problems. It’s like giving your car a thorough health check-up, allowing mechanics to pinpoint problems quickly and accurately.
How Does Car Diagnostics Work?
Modern vehicles are equipped with an onboard computer system, often referred to as the Engine Control Unit (ECU). This clever bit of tech constantly monitors various sensors throughout your car, collecting data on everything from engine performance to tyre pressure.
When something isn’t quite right, the ECU stores a “trouble code”. These codes can be read using a diagnostic tool, which plugs into your car’s OBD-II (On-Board Diagnostics) port. This port is typically located under the dashboard on the driver’s side.

Book Or Get A Free Quote Now
Completed VM Website Booking Page Form
Different Types of Car Diagnostics
There are several types of diagnostic tests that can be performed on your vehicle:
- Engine Diagnostics: This focuses on the heart of your car, checking for issues with fuel injection, ignition and more.
- Electrical System Diagnostics: This looks at your car’s battery, alternator and other electrical components.
- Emission System Diagnostics: Ensures your car is running efficiently and within environmental guidelines.
- Transmission Diagnostics: Checks for problems with your gearbox and related systems.
- ABS and Brake System Diagnostics: Examines your car’s braking system for optimal safety.
How Does Car Diagnostics Help?
Car diagnostics is a game-changer for both drivers and mechanics. Here’s how it helps:
- Early Problem Detection: Issues can be identified before they become major (and expensive) problems.
- Accurate Problem Identification: No more guesswork – diagnostics pinpoint the exact issue.
- Time and Cost Savings: Mechanics can get straight to the problem, reducing labour time and costs.
- Improved Vehicle Performance: Regular diagnostics can help keep your car running at its best.
- Enhanced Safety: By catching issues early, you’re less likely to experience a breakdown on the road.
Do All Modern Cars Have Diagnostics?
Yes, they do! In fact, it’s been a legal requirement for all petrol cars sold in the UK since 2001 and all diesel cars since 2004 to have on-board diagnostic systems. So, if your car was made in the last couple of decades, it’s almost certainly equipped with diagnostic capabilities.
How Do I Check if My Car Has Diagnostics?
Look for the OBD-II port in your car. It’s usually located under the dashboard on the driver’s side. If you’re unsure, your car’s manual should have information about its diagnostic system.
Can I Check My Own Diagnostics?
While it’s possible to purchase consumer-grade OBD-II scanners, interpreting the results requires specialist knowledge. These tools can give you a general idea of what’s wrong, but for a comprehensive understanding and reliable solutions, it’s best to consult with professionals like the team at Volksmaster.
Why is There a Charge for Diagnostics?
Good question! While the actual process of plugging in a diagnostic tool might seem simple, the real value lies in interpreting the results. Our skilled technicians at Volksmaster don’t just read codes; they analyse the data, consider your car’s history and apply their extensive knowledge to provide accurate diagnoses and effective solutions. This expertise is what you’re paying for – and it’s an investment that can save you money in the long run by preventing minor issues from becoming major repairs.
Do EVs and Hybrids Have Diagnostics?
Absolutely! Electric and hybrid vehicles may have different systems compared to traditional combustion engines, but they still have comprehensive diagnostic capabilities. In fact, these high-tech vehicles often have even more advanced diagnostic systems to monitor their complex electrical components and battery systems.
Can Volksmaster Access Diagnostics on All Car Brands and Models?
Yes, we can! At Volksmaster, we’re proud to offer diagnostic services for all car brands and models, whether they’re part of the Volkswagen Auto Group (VAG) or not. Our state-of-the-art diagnostic equipment and software are regularly updated to ensure we can work with the latest vehicle technologies.
Our team of main dealer-trained technicians has extensive experience with a wide range of vehicles. Whether you’re driving a Volkswagen, Audi, Seat, or Skoda, or any other make such as Ford, Toyota, BMW or Mercedes, we’ve got you covered. We invest in continuous training for our staff and the latest diagnostic tools to ensure we can provide a top-level service for any vehicle that comes through our doors.
Why Choose Volksmaster for Your Car Diagnostics?
When it comes to your car’s health, you want the best care possible. That’s where Volksmaster comes in.
Experience and Expertise: With 30 years in the industry, our family-run business has developed unparalleled expertise in car servicing. Our technicians undergo continuous training with the main dealers to stay abreast of the latest advancements in automotive technology.
Transparency and Trust: We believe in complete transparency with our customers. No work is undertaken without prior approval and our quoted price always matches the final bill. This honesty and integrity have earned us a loyal customer base of thousands who trust us with their vehicles.
Competitive Pricing: Despite our high level of service, our pricing is highly competitive. We guarantee to beat any garage offering a similar quality of service and repair, ensuring you receive the best value for your money. We offer a premium service at a non-premium price, ensuring you get the best value for your money.
State-of-the-Art Facilities: Our workshop is equipped with the latest diagnostic and repair tools, allowing us to handle the most complex servicing and repair tasks with ease.
Personalised Service: As a family-run business, we treat every customer as part of the Volksmaster family. We take the time to understand your needs and provide a personalised service tailored to your specific requirements. Thousands of repeat customers trust us with their vehicles.
Confidence in Quality: Our motto, isn’t just a catchy phrase – it’s a promise we deliver on every day.
So, whether your dashboard is lighting up like Blackpool Illuminations or you just want to ensure your car is in tip-top shape, why not give us a call? At Volksmaster, we’re not just diagnosing cars; we’re building relationships, one satisfied customer at a time.
Remember, regular diagnostics can save you time, money and stress in the long run. Don’t wait for a problem to occur – let Volksmaster help you keep your car running smoothly. After all, prevention is always better than cure!
Book your car diagnostic check with Volksmaster today and experience the difference that 30 years of cxpertise can make. Your car will thank you and so will your wallet!
Contact Us
Contact us today to schedule your next service appointment and experience the Volksmaster difference.
Give us a call or visit us in

Volksmaster Reception
Lots Of Amazing Reviews From Our Lovely Customers
- Took my car twice to the garage where faults were suddenly discovered resulting in around £4000 worth of work being done on the car but it still drives the same as before, now has a coolant leak warning, parking sensors coming up with errors. Seems every time my car is left there, other expensive work is suddenly discovered. Would not return againread moreread less
Mudasser Ahmed08/09/26×
Mudasser Ahmed08/09/26Took my car twice to the garage where faults were suddenly discovered resulting in around £4000 worth of work being done on the car but it still drives the same as before, now has a coolant leak warning, parking sensors coming up with errors. Seems every time my car is left there, other expensive work is suddenly discovered. Would not return againVery pleasant and on timeread moreread lessVolksmaster Ltd - Car and Van Centre (owner) - 2026-09-04Thanks for the 5-Stars, Craig! We are pleased you were happy with our services 🙂read moreread less
Craig Egerton04/09/26Best garage around, have been using Volksmaster for years now. Very professional and great customer service. Would highly recommend.read moreread lessVolksmaster Ltd - Car and Van Centre (owner) - 2026-09-04Many thanks for taking the time to leave us a 5-Star review, William! We are pleased you were happy with our services 🙂read moreread less
William Ellis04/09/26Cheap and friendly very reliable, great service will definitely go to the Garage againread moreread less
Steven Stewart04/09/26Totally unprofessional was there to find out ac leak which they stated 105£ price as I told them there is leak some where the same responses they give me there is leak but need to find more investigation need and charged 105£ for nothing one hour and if I want to more investigation they will charged more, didn’t do nothing just insert n .gas and wait for leaking. I paid them. I was halford before them I paid online 35£ for ac gas leaking and they check there is leaking but they can’t find out and said we didn’t go you require service and we are refunded you your money back without any problemread moreread less
Islam Ur Rehman Sheikh03/09/26×
Islam Ur Rehman Sheikh03/09/26Totally unprofessional was there to find out ac leak which they stated 105£ price as I told them there is leak some where the same responses they give me there is leak but need to find more investigation need and charged 105£ for nothing one hour and if I want to more investigation they will charged more, didn’t do nothing just insert n .gas and wait for leaking. I paid them. I was halford before them I paid online 35£ for ac gas leaking and they check there is leaking but they can’t find out and said we didn’t go you require service and we are refunded you your money back without any problem⭐⭐⭐⭐⭐Fantastic service from Volksmaster. Everyone was so friendly, helpful and professional from start to finish.A special thank you to Jakk, who was brilliant and took the time to explain everything clearly. Also a big thank you to the lovely young lady on the front desk, who was so welcoming, friendly and gave me some really helpful advice.Really impressed with the service and would definitely recommend Volksmaster. Thank you! 😊read moreread less
Nat Kolade03/09/26×
Nat Kolade03/09/26⭐⭐⭐⭐⭐Fantastic service from Volksmaster. Everyone was so friendly, helpful and professional from start to finish.A special thank you to Jakk, who was brilliant and took the time to explain everything clearly. Also a big thank you to the lovely young lady on the front desk, who was so welcoming, friendly and gave me some really helpful advice.Really impressed with the service and would definitely recommend Volksmaster. Thank you! 😊 - Great, friendly service. Will continue using Volksmaster.read moreread lessVolksmaster Ltd (owner) - 2025-09-02Many thanks Sean for leaving us a 5-Star review!read moreread less
Sean Rahman02/09/26Booked my car in for a service and MOT. First time at Volksmaster after a recommendation and I was not disappointed! Amazing friendly service throughout, kept up to date, clear advice on work completed and recommendations and all done by lunchtime!5* - will definitely be back! Thank you very much to all the staff at the Bury branch - very friendly and amazing customer service.read moreread less
David Smith27/08/26×
David Smith27/08/26Booked my car in for a service and MOT. First time at Volksmaster after a recommendation and I was not disappointed! Amazing friendly service throughout, kept up to date, clear advice on work completed and recommendations and all done by lunchtime!5* - will definitely be back! Thank you very much to all the staff at the Bury branch - very friendly and amazing customer service.Excellent, as usual. Excellent work cheerful professional staff, ta!read moreread lessVolksmaster Ltd (owner) - 2025-09-27Thank you for the 5-Star review 🙂read moreread less
nicholas godleman27/08/26Bad experience overall. After just 4 months, both of my tyres were badly worn due to incorrect tracking done by Volksmaster LTD. When I raised the issue, they simply blamed potholes instead of taking any responsibility as all tyres balance was all over the place. Their prices are almost the same as official Audi service but without the same level of quality or accountability. They also tend to push for unnecessary repairs just to hassle customers and make more money. I would strongly advise avoiding this place.read moreread less
Cureshot25/08/26×
Cureshot25/08/26Bad experience overall. After just 4 months, both of my tyres were badly worn due to incorrect tracking done by Volksmaster LTD. When I raised the issue, they simply blamed potholes instead of taking any responsibility as all tyres balance was all over the place. Their prices are almost the same as official Audi service but without the same level of quality or accountability. They also tend to push for unnecessary repairs just to hassle customers and make more money. I would strongly advise avoiding this place. - Fabulous professional service from staff in office and staff in the garage on my id3 last week.Best place for all VW cars in Oldhamread moreread less
Pam Walker23/08/26 - I'm very impressed with Volksmaster and would definitely recommended them.I had a problem with my car which felt hesitant in responding under gentle acceleration at 1500rmp in all gears but didn’t reappear at higher revs. My local garage had been unable to diagnosed the fault. Volksmaster accurately diagnosed and repaired the fault.So what's impressed me:-The diagnosis of the fault. I received a video of the inspection with a commentary of what was happening.An accurate quotation with no added extras and a full log of the work done.Very friendly, cheerful and helpful staff. Phone calls were answered promptly. Also I was sent reminder texts.I'm a very happy customer and will use Volksmaster again.read moreread less
Mike McGrath19/08/26×
Mike McGrath19/08/26I'm very impressed with Volksmaster and would definitely recommended them.I had a problem with my car which felt hesitant in responding under gentle acceleration at 1500rmp in all gears but didn’t reappear at higher revs. My local garage had been unable to diagnosed the fault. Volksmaster accurately diagnosed and repaired the fault.So what's impressed me:-The diagnosis of the fault. I received a video of the inspection with a commentary of what was happening.An accurate quotation with no added extras and a full log of the work done.Very friendly, cheerful and helpful staff. Phone calls were answered promptly. Also I was sent reminder texts.I'm a very happy customer and will use Volksmaster again.I have used this garage for the last three years. It was the recommended repairer for my previous vehicle. The lengths Kat and the rest of the team went to for that vehicle were brilliant. I would not (and did not), consider another garage for my new car. The whole team are friendly, helpful and very knowledgable. I totally trust the information they provide and the standard of work they perform.read moreread less
Sarah McGeorge18/08/26×
Sarah McGeorge18/08/26I have used this garage for the last three years. It was the recommended repairer for my previous vehicle. The lengths Kat and the rest of the team went to for that vehicle were brilliant. I would not (and did not), consider another garage for my new car. The whole team are friendly, helpful and very knowledgable. I totally trust the information they provide and the standard of work they perform.I have sent a review on here in the past always full stars. These guys and gals know their stuff, my car goes nowhere else. Brilliant service from start to finish everything transparent. Give them a go you won't be disappointed.read moreread less
Catherine Baxter17/08/26Brilliant service once again from the VAG teamMy car needed diagnostic tests and parts as a result of findings plus two new rear tyres.Andrew on reception updated me and was brilliant as were the mechanics who got the car fixed within the day. Huge thanksread moreread lessVolksmaster Ltd (owner) - 2026-03-17Hi both, thank you so much for taking the time to leave us a 5-Star review 🙂read moreread less
Dave & Julia Mangan17/08/26100% recommended!!!A big shout out to Andrew for his availability and prompt response to all my questions!!!Trusted garage 👍read moreread less
Angelo Convertini17/08/26Very happy with my experience with Volksmaster Bury. Very straightforward to book in, I needed a diagnostic and a new parking sensor. All was done the same day, when I mentioned I had a slow puncture they offered a repair for a very good price. When I went to collect they had removed a nail and pumped up the tyre at no extra cost. The staff were all very knowledgeable, helpful and friendly. I'd definitely recommend this business.read moreread lessVolksmaster Ltd (owner) - 2026-08-17Hi Caroline, thanks so much for taking the time to leave us a 5-Star review! We are pleased you were happy with our services 🙂read moreread less
Caroline Sutcliffe16/08/26×
Caroline Sutcliffe16/08/26Very happy with my experience with Volksmaster Bury. Very straightforward to book in, I needed a diagnostic and a new parking sensor. All was done the same day, when I mentioned I had a slow puncture they offered a repair for a very good price. When I went to collect they had removed a nail and pumped up the tyre at no extra cost. The staff were all very knowledgeable, helpful and friendly. I'd definitely recommend this business.Return customer. always getting looked after. Andy gave me regular updates on my car. Valet done after works . Top job👍read moreread less
Eddie14/08/26Always been happy with Volksmaster. They are reliable, transparent, well priced and have good customer service. Never had any issues.read moreread lessVolksmaster Ltd (owner) - 2026-08-13Many thanks for taking the time to leave us a 5-Star review, Scott! We are pleased you're happy with our services 🙂read moreread less
Scott Savage12/08/26 - First time using Volksmaster in heywood and the service they provide is outstanding my vw polo came on with an engine light and booked it in with them within the hour of them diagnosing it they told me that I needed my Evap pipe replaced and that they could do it that day. Picked my car up and the next day the engine light came back up took it back the following Monday and they diagnosed that it also needed a charcoal canister as-well and they booked me in that day. Throughout this whole experience the ladies on reception were amazing at keeping me informed of my cars progress. Would highly recommend and they are priced competitively for a specialist garage. Would highly recommend and my car runs amazing now and will definitely be booking in again for a service.read moreread less
James Gibson11/08/26×
James Gibson11/08/26First time using Volksmaster in heywood and the service they provide is outstanding my vw polo came on with an engine light and booked it in with them within the hour of them diagnosing it they told me that I needed my Evap pipe replaced and that they could do it that day. Picked my car up and the next day the engine light came back up took it back the following Monday and they diagnosed that it also needed a charcoal canister as-well and they booked me in that day. Throughout this whole experience the ladies on reception were amazing at keeping me informed of my cars progress. Would highly recommend and they are priced competitively for a specialist garage. Would highly recommend and my car runs amazing now and will definitely be booking in again for a service.Excellent service from start to finish. I had my gearbox service and vehicle inspection carried out here, and I was very happy with the service I received. Mandy and Kat Farrell on reception were extremely helpful, friendly and professional. They provided excellent customer service and kept everything clear and straightforward.I really appreciate their help and would definitely recommend them. Thank you to the whole team for the great service!read moreread less
Arfan Akram11/08/26×
Arfan Akram11/08/26Excellent service from start to finish. I had my gearbox service and vehicle inspection carried out here, and I was very happy with the service I received. Mandy and Kat Farrell on reception were extremely helpful, friendly and professional. They provided excellent customer service and kept everything clear and straightforward.I really appreciate their help and would definitely recommend them. Thank you to the whole team for the great service!Good level of progress communication with all staff. I misunderstood what was referred to as “diagnostic inspection “ before the requested job was undertaken. If I’d have known it was not related to my requested repair, I would have declined this £60 task.read moreread less
Wayne Neal11/08/26"Thank you for the outstanding service!I originally came in for a DSG transmission fluid service, but the overall experience completely exceeded my expectations. The comprehensive vehicle check-complete with a detailed video walkthrough-was brilliant, and thecomplimentary car wash was a fantastic touch.Above all, the customer service was top-notch.The entire team was so friendly and welcoming, with a special thanks to Ms. Mandy for her exceptional assistance. Highly recommended!"read moreread less
Mohammad Albraak11/08/26×
Mohammad Albraak11/08/26"Thank you for the outstanding service!I originally came in for a DSG transmission fluid service, but the overall experience completely exceeded my expectations. The comprehensive vehicle check-complete with a detailed video walkthrough-was brilliant, and thecomplimentary car wash was a fantastic touch.Above all, the customer service was top-notch.The entire team was so friendly and welcoming, with a special thanks to Ms. Mandy for her exceptional assistance. Highly recommended!"Delighted with VolksMaster Oldham. Needed to find a quality VAG indy garage after daughter moved to Manchester. Chose VolksMaster for MOT after looking at and phoning several garages. Friendly, reassuring conversations with several VM staff there. Confidence built for any future work required. Thanks.read moreread less
DIY Dave10/08/26×
DIY Dave10/08/26Delighted with VolksMaster Oldham. Needed to find a quality VAG indy garage after daughter moved to Manchester. Chose VolksMaster for MOT after looking at and phoning several garages. Friendly, reassuring conversations with several VM staff there. Confidence built for any future work required. Thanks.Friendly servivlce from arriving on site to drop vehicle off to picking it up. The staff behind the counter very approachable and big shout out for Jordan you sorted the oaperwork out at the end.Quality of workmanship on body / paint repair of my car look like the was never any chip / scrape there. Highly recommend.read moreread less
James Ward10/08/26×
James Ward10/08/26Friendly servivlce from arriving on site to drop vehicle off to picking it up. The staff behind the counter very approachable and big shout out for Jordan you sorted the oaperwork out at the end.Quality of workmanship on body / paint repair of my car look like the was never any chip / scrape there. Highly recommend. - Used Volksmaster Bury a few times now for my 2019 VW Golf, they have been great both times, staff are polite (Alecia & Ste) are helpful and always have been reliable and able to fit me in quickly, VM diagnosed the faults correctly and repaired them the same day on both occasions with OEM VW Parts, due to this you do pay abit more than the average garage (my car likes expensive repairs 🙄😂) but I’d say it’s definitely worth it for their specialist expertise, knowledge and using the best possible parts and still much cheaper than a sleezy VW Main Dealer overall 🙂 - I’m booked in for my MOT in a few weeks, and any other future work will be coming back to them 5/5 ⭐️ service! Hard to find a trustworthy, decent mechanic these days so is a breath of fresh air! Thanks guys! - Tylerread moreread less
Spare Phone07/08/26×
Spare Phone07/08/26Used Volksmaster Bury a few times now for my 2019 VW Golf, they have been great both times, staff are polite (Alecia & Ste) are helpful and always have been reliable and able to fit me in quickly, VM diagnosed the faults correctly and repaired them the same day on both occasions with OEM VW Parts, due to this you do pay abit more than the average garage (my car likes expensive repairs 🙄😂) but I’d say it’s definitely worth it for their specialist expertise, knowledge and using the best possible parts and still much cheaper than a sleezy VW Main Dealer overall 🙂 - I’m booked in for my MOT in a few weeks, and any other future work will be coming back to them 5/5 ⭐️ service! Hard to find a trustworthy, decent mechanic these days so is a breath of fresh air! Thanks guys! - TylerExcellent service from the team at Volksmaster! They’ve communicated well throughout the whole repair process and Ryan has done a super job with the detailing. It was a nice surprise to see that my car had been valeted too although the job was on the body work. A great experience from start to finish. Keep up the good work!read moreread less
N06/08/26×
N06/08/26Excellent service from the team at Volksmaster! They’ve communicated well throughout the whole repair process and Ryan has done a super job with the detailing. It was a nice surprise to see that my car had been valeted too although the job was on the body work. A great experience from start to finish. Keep up the good work!WOW great garage quality service staff friendly and knowledgable wont go anywhere else 5 STAR garageread moreread lessVolksmaster Ltd - Car and Van Centre (owner) - 2026-08-04Good morning, wow tank you for a great review of our Van Centre, I have passed your feedback onto the staff who will be pleased! If there is anything we can do for you in the future please do not hesitate to contact us!read moreread less
Timothy Turner03/08/26 - Great garage. Friendly and clear communication. Sensible prices. Will definitely be back here.read moreread less
Tom Barkley (TB Physique Development)31/07/26Took my car to them as I kept getting Miss fires, they inspected the engine and give me the results which were not what I was hoping but helped me decide the best option which was to get rid of it. Service was excellent and I will be definitely be taking my new car to them for any work and service. Highly recommend, shout out to Jordan who explained everything to me in detail.read moreread less
Nicholas Robinson31/07/26×
Nicholas Robinson31/07/26Took my car to them as I kept getting Miss fires, they inspected the engine and give me the results which were not what I was hoping but helped me decide the best option which was to get rid of it. Service was excellent and I will be definitely be taking my new car to them for any work and service. Highly recommend, shout out to Jordan who explained everything to me in detail.Excellent service received at Volksmaster Oldham. Kat Farrell was so friendly and provided excellent service. Fantastic garage and staff 5 ⭐️read moreread lessVolksmaster Ltd (owner) - 2026-07-30Hello Kathryn, Thank you for your wonderful feedback on my colleague Kat which I have passed onto her this morning, I'm glad you received such excellent service and if there is anything we can do for you in the future please do not hesitate to contact us.read moreread less
Kathryn Robinson30/07/26 - Absolutely perfect!! Took my VW to the Bury branch for the first time, armed with a super long list of things I wanted doing and I couldn’t have asked for better! Going forward, I won’t take my VW anywhere else! Very happy!Super lovely staff - everything clearly explained and all questions answered - Everything done in two days - was kept up to date as the work was progressing - very very reasonable price - nice little clean for the car afterwards too!Didn’t take a courtesy car but saw them on the way out, they look lovely!100/10 ⭐️⭐️⭐️⭐️⭐️read moreread less
Carena Bell29/07/26×
Carena Bell29/07/26Absolutely perfect!! Took my VW to the Bury branch for the first time, armed with a super long list of things I wanted doing and I couldn’t have asked for better! Going forward, I won’t take my VW anywhere else! Very happy!Super lovely staff - everything clearly explained and all questions answered - Everything done in two days - was kept up to date as the work was progressing - very very reasonable price - nice little clean for the car afterwards too!Didn’t take a courtesy car but saw them on the way out, they look lovely!100/10 ⭐️⭐️⭐️⭐️⭐️Excellent service as usual at Volksmaster Heywood. I received a video of the work being carried out. My Mini Cooper was collected from home by Michael and returned the following day after a service, MOT and other essential repairs.Michael is a credit to the company; very professional, friendly and polite.Every member of staff I have met at Volksmaster has been a pleasure to deal with.I would definitely recommend this company - my favourite business in Heywood!read moreread less
Jopplety How29/07/26×
Jopplety How29/07/26Excellent service as usual at Volksmaster Heywood. I received a video of the work being carried out. My Mini Cooper was collected from home by Michael and returned the following day after a service, MOT and other essential repairs.Michael is a credit to the company; very professional, friendly and polite.Every member of staff I have met at Volksmaster has been a pleasure to deal with.I would definitely recommend this company - my favourite business in Heywood!Went in for full service and water pump replacement, great customer service and mechanics work.read moreread less
Ben Lomax29/07/26Dropped my car off at 9am for coding on the steering wheel and paddle shifters.Call by 10.15 to say it was done! Absolutely perfect! Would defo recommend!read moreread less
Ashley Caveney29/07/26I have booked my MOT at volksmaster Bury branch, very prompt service extremely friendly and helpful staff, will definitely be coming back.I also really appreciated receiving a video a couple hours after showing my car and explaining their recommendations which I found very helpful.read moreread less
Nafous Kebbewar29/07/26×
Nafous Kebbewar29/07/26I have booked my MOT at volksmaster Bury branch, very prompt service extremely friendly and helpful staff, will definitely be coming back.I also really appreciated receiving a video a couple hours after showing my car and explaining their recommendations which I found very helpful.Worst Service Experience – Complete DisappointmentFor years, I’ve had my tires changed at small local shops and never had a single issue with steering vibration. This year, I spent nearly £1,000 at this shop for top-tier Michelin tires, but the steering wheel vibrates violently—it literally feels like the car is shaking apart.To make matters worse, the oil they used (or how they performed the service) is terrible. The car lost 1 liter of oil by the time I reached Germany, despite having zero history of mechanical or oil issues. I explicitly told them I was driving abroad, yet I am now forced to find another garage in Germany to fix their amateur mistakes and pay extra money out of pocket.Last year I used Halfords and had an exceptional experience, but going to this shop was a huge mistake. Zero expertise and total lack of care. Avoid this place!read moreread lessVolksmaster Ltd (owner) - 2026-07-28Dear Azad,Thank you for your feedback. We are always sorry to hear when a customer is dissatisfied, and we would have welcomed the opportunity to address your concerns directly through our formal complaints process so we could investigate and resolve this for you right away.To address your specific concerns:Wheel Balancing & Vibration: Whenever we fit new tyres, every wheel is fully balanced before being refitted to the vehicle. During your visit, our technician noted that the offside front upper arm ball joint was split, which affects wheel alignment and is the most likely cause of the vibration you experienced. We highlighted this issue to you at the time of service.Oil Service: As Volkswagen specialists, we carry out these services daily to strict manufacturer standards. Every job undergoes a two-step quality check by a second technician. As noted on your invoice, your vehicle was refilled with 7.7 litres of 5W-30 (VW 507 specification) oil, which is the exact grade and capacity recommended by Volkswagen for your engine.We take the quality of our workmanship very seriously. Upon your return to the UK, we would appreciate the opportunity to inspect the vehicle ourselves, tripple-check our work, and help you get this resolved.Please reach out to us directly on 0161 624 5060 so we can make the necessary arrangements.Thanks, Volksmaster.read moreread less
Azad Saeed28/07/26×
Azad Saeed28/07/26Worst Service Experience – Complete DisappointmentFor years, I’ve had my tires changed at small local shops and never had a single issue with steering vibration. This year, I spent nearly £1,000 at this shop for top-tier Michelin tires, but the steering wheel vibrates violently—it literally feels like the car is shaking apart.To make matters worse, the oil they used (or how they performed the service) is terrible. The car lost 1 liter of oil by the time I reached Germany, despite having zero history of mechanical or oil issues. I explicitly told them I was driving abroad, yet I am now forced to find another garage in Germany to fix their amateur mistakes and pay extra money out of pocket.Last year I used Halfords and had an exceptional experience, but going to this shop was a huge mistake. Zero expertise and total lack of care. Avoid this place! - Dropped off my car Audi TTS for Dsg gearbox & filter change, also had Aircon re-gas, fantastic friendly customer service, good communication and with knowledgeable staff. Would recommend. Thank youread moreread less
Dee Meisuria28/07/26Volksmaster is my new 'go to' regular garage !! . Always a great service & great staff . Good fair prices & quality service .read moreread less
Darryl Kenyon27/07/2610/10 from me. Amazing customer service. Everything was great from the front desk to the techs working on my car. Other garages couldn't figure out the electrical wiring issue on my car for the aircon system but these guys managed to nail it and got the diagnosis.The repair carried out was also top quality!Communication from Emily and Chris was great the entire time my car was in the garage. They listened to my concerns and answered any questions I had.They kept me on the road by providing me with a courtesy car which absolutely saved me. I will definitely be returning for any future work I need.Keep up the great work! 🙂read moreread less
Feen27/07/26×
Feen27/07/2610/10 from me. Amazing customer service. Everything was great from the front desk to the techs working on my car. Other garages couldn't figure out the electrical wiring issue on my car for the aircon system but these guys managed to nail it and got the diagnosis.The repair carried out was also top quality!Communication from Emily and Chris was great the entire time my car was in the garage. They listened to my concerns and answered any questions I had.They kept me on the road by providing me with a courtesy car which absolutely saved me. I will definitely be returning for any future work I need.Keep up the great work! 🙂 - The SMART and alloy repair for my car was perfect. The work and colour match was that good that you can’t tell that it’s been repaired. When I arrived to drop my car off and also pick it up I could tell the people at Volksmaster are genuinely prideful about their work and care about every person and car that they work with. I can definitely recommend this place, and I will definitely be coming back if I need more work doing to my car in the future. Thank you Volksmaster ☺️read moreread less
Ryan Walker24/07/26×
Ryan Walker24/07/26The SMART and alloy repair for my car was perfect. The work and colour match was that good that you can’t tell that it’s been repaired. When I arrived to drop my car off and also pick it up I could tell the people at Volksmaster are genuinely prideful about their work and care about every person and car that they work with. I can definitely recommend this place, and I will definitely be coming back if I need more work doing to my car in the future. Thank you Volksmaster ☺️The best repair shop I have used in over 40 years of motoring, including repair centres I have used for family. The smart repairs are superb and so far I have been unable to spot any difference from a full body shop. So far they have also saved me a fortune.read moreread lessOwner Response - 2026-07-24Thank you so much for taking the time to leave such a wonderful review!Coming from someone with over 40 years of motoring experience, a compliment like this truly means the world to our entire team. We take massive pride in our SMART repairs, so knowing you can’t spot the difference between our work and a full body shop—and that we've been able to save you a bundle along the way—is the ultimate win for us.Above all, we’re deeply grateful for the trust you’ve placed in us over the years, especially when it comes to taking care of your family’s cars.Wishing you many more miles of safe driving, and we're always here whenever you or your family need us!read moreread less
Stephen Russell23/07/26What can I say about these guys!!!! Brilliant and lovely team.... they had ti have multiple goes and trying to fix my vehicle due to complex nature of the fault... i was trembling thinking about the bill and they were soooo reasonable with me... didnt know these guys were here but will definitely be my main garage from now on... great people with great service!read moreread less
billyy200023/07/26×
billyy200023/07/26What can I say about these guys!!!! Brilliant and lovely team.... they had ti have multiple goes and trying to fix my vehicle due to complex nature of the fault... i was trembling thinking about the bill and they were soooo reasonable with me... didnt know these guys were here but will definitely be my main garage from now on... great people with great service!Excellent ServiceKnowledgeable and friendly staffVery reasonably pricedWould recommend and will certainly continue to use this garageread moreread less
Robert Poole22/07/26Excellent service from Volksmaster. Quick, effective and efficient from start to finish. The team kept me updated throughout, completed the work to a high standard, and got my car back on the road promptly. Friendly staff, professional service, and great value. Highly recommended!read moreread less
Raz Sajid22/07/26× - Great service - great staff !! Tea from Jordan biscuits from Craig- fabulousread moreread lessVolksmaster Ltd - Car and Van Centre (owner) - 2025-07-21Many thanks for the 5-Star review, Sharon!read moreread less
Sharon Green21/07/26MOT and service great. Video included with service - very useful to be able to actually see yourself what is inspected ! Have had a few things done here now and it’s always an honest and professional service at Volksmaster. Highly recommended to come here if you want your vehicle looked after properlyread moreread less
Lewis Crowther21/07/26×
Lewis Crowther21/07/26MOT and service great. Video included with service - very useful to be able to actually see yourself what is inspected ! Have had a few things done here now and it’s always an honest and professional service at Volksmaster. Highly recommended to come here if you want your vehicle looked after properlyGolf taken in for diagnostics. All handled very well and clear feedback on report. Nice personal service.read moreread lessVolksmaster Ltd (owner) - 2026-07-22Many thanks, Matt for the 5-Star review and feedback! We are pleased you were happy with our services 🙂read moreread less
Matt Whittaker21/07/26Dealership quality service at independent garage prices.Honestly, this is the most professional garage I have ever had the pleasure of dealing with. I needed a new mechatronic unit fitted and decided to try Volksmaster after receiving a recommendation. I am very pleased that I did.Kat Farrell did an amazing job of keeping me informed throughout the entire process, liaising with the dealership to arrange the transfer of funds and advising me on additional work that needed to be carried out.The whole team was professional, polite, knowledgeable and highly competent. It was genuinely a pleasure dealing with them.Thank you, everyone!read moreread less
farzad kouchi20/07/26×
farzad kouchi20/07/26Dealership quality service at independent garage prices.Honestly, this is the most professional garage I have ever had the pleasure of dealing with. I needed a new mechatronic unit fitted and decided to try Volksmaster after receiving a recommendation. I am very pleased that I did.Kat Farrell did an amazing job of keeping me informed throughout the entire process, liaising with the dealership to arrange the transfer of funds and advising me on additional work that needed to be carried out.The whole team was professional, polite, knowledgeable and highly competent. It was genuinely a pleasure dealing with them.Thank you, everyone!The team at VM Smart Repairs Oldham were superb for doing a paintwork repair on my front bumper. Clear communication, competitive quote and great service! The quality of the work is fantastic - looks like a factory finish! The colour match was perfect and the team ensured I was happy with it.read moreread lessOwner Response - 2026-07-20Hi Rameez, thanks so much for taking the time to leave us a detailed 5-Star review. We are pleased you were happy with our services and appreciate the support 🙂read moreread less
Rameez M19/07/26×
Rameez M19/07/26The team at VM Smart Repairs Oldham were superb for doing a paintwork repair on my front bumper. Clear communication, competitive quote and great service! The quality of the work is fantastic - looks like a factory finish! The colour match was perfect and the team ensured I was happy with it. - i have used this garage ashton road very polite staff very busy garage , unfortunately a few days after the service my oil light appeared on i noticed the same amount of oil was in when i took it . so they obviously have not changed the oil . i will be taking it back on monday they kept it until afternoon to say it was being washed and this also was not done. very disappointing .read moreread lessVolksmaster Ltd (owner) - 2026-07-17Hi Karen, thank you for taking the time to leave this helpful feedback. We are pleased you were happy with our work and customer services and would like to apologise for the lack of the free valet. If you are in the area next week, give us a shout and we would be happy to get this sorted for you. With regards to parking, we are currently looking at ways to alleviate this. Thanks, Volksmaster.read moreread less
Karen Ingham19/07/26×
Karen Ingham19/07/26i have used this garage ashton road very polite staff very busy garage , unfortunately a few days after the service my oil light appeared on i noticed the same amount of oil was in when i took it . so they obviously have not changed the oil . i will be taking it back on monday they kept it until afternoon to say it was being washed and this also was not done. very disappointing .Friendly staff lovely service , got the car back cleaned and looking pristine. Will be back again for more work in the futureread moreread less
Milo Boughey17/07/26Excellent service from Volksmaster! Kate and the other receptionist were both very welcoming, friendly and helpful from the moment I arrived. They kept me informed throughout and made the whole experience easy and stress-free.The work carried out on my car was professional and completed to a very high standard. Everyone was knowledgeable, honest and also had a great sense of humour, which made the visit even better. I’m very pleased with the service and would definitely recommend Volksmaster to anyone looking for reliable and professional work. I’ll definitely be returning!read moreread less
Nabeel Hussain17/07/26×
Nabeel Hussain17/07/26Excellent service from Volksmaster! Kate and the other receptionist were both very welcoming, friendly and helpful from the moment I arrived. They kept me informed throughout and made the whole experience easy and stress-free.The work carried out on my car was professional and completed to a very high standard. Everyone was knowledgeable, honest and also had a great sense of humour, which made the visit even better. I’m very pleased with the service and would definitely recommend Volksmaster to anyone looking for reliable and professional work. I’ll definitely be returning!Fabulous serviceMy van had dpf and egr issuesThe mechanics listened to what id done to resolve it, and symptoms.As the on board computer had been cleared by brakedown it was good mechanic disgnostic work to solve the problem.As i had to leave my van for repairElishia kept me upto date with costs and timeline of work being done and estimates of when it would be completed.A real pleasure to deal with the garage, very efficient.Ive just been to pick van up today and runs best its ever done in 4 years.They even washed the van and kindly left me a goody bag and water.Truly gone above and beyond in service and care.Thankyou for looking after Edna and making her run so well.read moreread less
Lisa Eagleton-muir17/07/26×
Lisa Eagleton-muir17/07/26Fabulous serviceMy van had dpf and egr issuesThe mechanics listened to what id done to resolve it, and symptoms.As the on board computer had been cleared by brakedown it was good mechanic disgnostic work to solve the problem.As i had to leave my van for repairElishia kept me upto date with costs and timeline of work being done and estimates of when it would be completed.A real pleasure to deal with the garage, very efficient.Ive just been to pick van up today and runs best its ever done in 4 years.They even washed the van and kindly left me a goody bag and water.Truly gone above and beyond in service and care.Thankyou for looking after Edna and making her run so well.HIGHLY RECOMMENDED.Second time using Volksmaster. They have completed service and MOT for us. Friendly professional service.Kept us updated and informed throughout.read moreread lessVolksmaster Ltd (owner) - 2026-07-17Hi Dawn, we are pleased you were happy with our services. Thanks so much for taking the time to leave us a 5-Star review 🙂read moreread less
Dawn Evans17/07/26 - easy to book appointment at convenient time. Brake service much cheaper than authorised dealer. Quick service today - 4 hours between drop off and pick up. Use regularly and always had good service.read moreread lessVolksmaster Ltd (owner) - 2025-07-16Thank you Chris for taking the time to leave us a 5-Star review!read moreread less
Chris Duffy16/07/26Good service, all checks done on video.Informrd by very pleasant staff to watch the tyres. All good and dusted by lunchtime.Peterread moreread less
Pèter Liley16/07/26i have used this garage ashton road very polite staff, completed the job service oil change supposed to have been washed and vacuumed but it was not .I’d recommend This garage to other people the only downfall is parking space trying to return the courtesy car because the garage was full abuse of customers from Tesco’s reporting. We are blocking them in when five minutes the road was clear. No fault with staff or Mechanics.read moreread lessVolksmaster Ltd (owner) - 2026-07-17Hi Karen, thank you for taking the time to leave this helpful feedback. We are pleased you were happy with our work and customer services and would like to apologise for the lack of the free valet. If you are in the area next week, give us a shout and we would be happy to get this sorted for you. With regards to parking, we are currently looking at ways to alleviate this. Thanks, Volksmaster.read moreread less
Karen Ingham16/07/26×
Karen Ingham16/07/26i have used this garage ashton road very polite staff, completed the job service oil change supposed to have been washed and vacuumed but it was not .I’d recommend This garage to other people the only downfall is parking space trying to return the courtesy car because the garage was full abuse of customers from Tesco’s reporting. We are blocking them in when five minutes the road was clear. No fault with staff or Mechanics.Just had front bumper replaced on my Mercedes and its beautiful !!! Wonderful customer service absolutely amazing. The wonderful receptionists were so helpful. I cannot recommend this place enough. Will tell all my friends. Thank you for looking after me and my carread moreread less
Lorraine gallsworthy16/07/26After being quoted a ridiculous price by the Volkswagen dealership for my Golf GTE, I was recommended this garage and I’m so glad I came here instead.The team were professional, honest, and did a fantastic job. They took the time to explain everything clearly and the customer service was excellent. A special thanks to Kat, who was so friendly, helpful, and made the whole experience stress-free.They’re not the cheapest, but the quality of their work is absolutely worth it. I’d say they’re every bit as good as a Volkswagen main dealer, if not better.I’ll definitely be coming back if I ever need anything in the future. Highly recommended!read moreread less
Mobin Kazemi15/07/26×
Mobin Kazemi15/07/26After being quoted a ridiculous price by the Volkswagen dealership for my Golf GTE, I was recommended this garage and I’m so glad I came here instead.The team were professional, honest, and did a fantastic job. They took the time to explain everything clearly and the customer service was excellent. A special thanks to Kat, who was so friendly, helpful, and made the whole experience stress-free.They’re not the cheapest, but the quality of their work is absolutely worth it. I’d say they’re every bit as good as a Volkswagen main dealer, if not better.I’ll definitely be coming back if I ever need anything in the future. Highly recommended!Would definitely recommend very friendly and helpful, car washed at the end and a little bag with a bottle of water and air freshener, the little extra make a big differenceread moreread less
Kirstie Smith14/07/26 - More expensive and took a little longer than I'd expected but it was really bad damage and now good as new so fully worth it! Thanks so muchread moreread less
Sam Holmes14/07/26Great experience, the reception staff are always on the ball, friendly and very efficient. Keep up the good work.read moreread less
chris large13/07/26Been coming here for 11 years, always great work and everyone is always helpful and friendlyread moreread lessVolksmaster Ltd (owner) - 2026-06-23Thank you for the 5-Stars, Jamie 🙂read moreread less
Jamie H13/07/26Took my rs5 to volksmaster for a walnut blast and injector clean ,kept me updated throughout and even valeted the car after ,brilliant service will definitely use these guys again 👍🏻👍🏻read moreread less
Raff Cannas10/07/26When it comes to the experts on vag group cars volksmaster are the leaders at working on them and also repairing them, the team are amazing from reception to workshop to the valeters, their prices are fair and the turn around on repair was one of the quickest from sourcing the new part to the fitting it, i would highly recommend them if you have a vw audi seat, these guys know their stuff thanks again for an amazing service your number is now a permently saved in my phone thanks again for the very fast turn aroundread moreread less
Martyn Wills10/07/26×
Martyn Wills10/07/26When it comes to the experts on vag group cars volksmaster are the leaders at working on them and also repairing them, the team are amazing from reception to workshop to the valeters, their prices are fair and the turn around on repair was one of the quickest from sourcing the new part to the fitting it, i would highly recommend them if you have a vw audi seat, these guys know their stuff thanks again for an amazing service your number is now a permently saved in my phone thanks again for the very fast turn aroundHad such a nice experience here! Came in for a full service and MOT, everything was explained perfectly and theyve even given my car a clean. So professional and genuine! Would 100% recommendread moreread less
Megan Van Berkel09/07/26 - Amazing service. Quick, and kept informed.Great staff who were more than helpful.👍🏻read moreread less
Chris Doyle07/07/26I had a great experience with Volksmaster in Heywood. From the initial diagnosis through to providing detailed quotes and all the documentation needed for my warranty company, the team were professional, efficient and incredibly helpful.A special thank you to Emily, who kept me updated throughout the process and was always patient, responsive and happy to answer any questions I had. Her communication made what could have been a stressful situation much easier to deal with.I’d also like to thank Chris, who worked on my car and took the time to explain the diagnosis clearly. His expertise, honesty and patience gave me confidence that the issue had been identified correctly.The level of customer service and support from both Emily and Chris was excellent. I wouldn’t hesitate to recommend Volksmaster to anyone looking for a knowledgeable, trustworthy garage with outstanding customer care.read moreread less
H07/07/26×
H07/07/26I had a great experience with Volksmaster in Heywood. From the initial diagnosis through to providing detailed quotes and all the documentation needed for my warranty company, the team were professional, efficient and incredibly helpful.A special thank you to Emily, who kept me updated throughout the process and was always patient, responsive and happy to answer any questions I had. Her communication made what could have been a stressful situation much easier to deal with.I’d also like to thank Chris, who worked on my car and took the time to explain the diagnosis clearly. His expertise, honesty and patience gave me confidence that the issue had been identified correctly.The level of customer service and support from both Emily and Chris was excellent. I wouldn’t hesitate to recommend Volksmaster to anyone looking for a knowledgeable, trustworthy garage with outstanding customer care.Brilliant service! Staff are lovely and helpful and made my car service quick and easy!read moreread less
shani khan06/07/26 






































































































































