My Car Has a Long Scratch, What Should I Do? A Step-by-Step Guide
Discovering any scratch on your car is frustrating but a long dragging scratch across a panel or door feels different. It draws the eye significantly detracts from your car’s appearance and can feel like a much more daunting problem to fix. It’s the kind of damage that makes your heart sink.
Your mind immediately starts racing with questions. Is this going to mean a huge repair bill? Will the whole car door need repainting? How do I stop it from looking even worse or going rusty? It’s a completely normal reaction. But the good news is that a fix is often easier and more affordable than you think.
In this guide we’ll break down exactly what to do when you find a long scratch on your car. We’ll cover everything from immediate first steps to understanding your repair options helping you make the right choice without the stress.
Step 1: Don’t Panic. Assess the Damage Like a Pro

Long Scratch On Car
Before you do anything else take a moment to assess the scratch properly. The length itself presents a challenge because maintaining a consistent repair over a large area is difficult for an amateur.
First gently wash the entire area with car shampoo and water then dry it thoroughly with a clean microfibre cloth. This simple step removes any surface dirt or grit and reveals the true nature of the damage. Now you’re ready for the fingernail test a simple technique we use in the trade.
Run your fingernail gently across the scratch at several points along its length. Does your nail catch consistently? Does it only catch in some spots or not at all?
- If it doesn’t catch: You might have gotten lucky. This is likely a very light surface-level scuff in the car’s clear coat layer.
- If it catches intermittently: The scratch varies in depth. This makes a simple DIY fix very tricky because different parts of the scratch need different levels of attention.
- If it catches along the entire length: This is a deeper scratch that has gone through the clear coat and into the paint layer itself.
Next look closely at the base of the scratch. Can you see a different colour like grey or white? That’s the primer layer beneath the paint. Or can you see the bare shiny metal of the panel? This is the most serious type of scratch and needs urgent attention to prevent rust from forming.
Step 2: Immediate Action to Prevent Further Damage

Car Long Scratch
An open scratch exposes your car’s bodywork to the elements. Here in the UK that means moisture and air have a direct route to the metal. This is a fast track to rust bubbling under the paint turning a simple cosmetic issue into a much more serious and expensive problem.
This brings us to what you should not do. Resist the urge to grab a ‘car scratch remover pen’ or a cheap touch-up kit from a high-street store. We’ve seen the results of these countless times. On a long scratch they are impossible to apply evenly. They create a messy painted line that looks just as obvious as the scratch itself and they offer very little real protection against rust.
If you can’t get a professional repair sorted immediately applying a layer of standard car wax over the cleaned scratch can offer a temporary barrier against moisture. But please be aware this is not a repair or a permanent solution.
The Problem with DIY Fixes for Long Scratches

Multiple Long Car Scratches
When it comes to a long car scratch DIY solutions are almost never the answer. The ‘blob and smear’ effect of touch-up pens leaves a raised unsightly line. It’s because these kits lack the single most important element for a flawless finish: blending.
Blending is the professional skill of feathering the new paint into the surrounding original paintwork. It’s an art form that ensures the repair is completely invisible. This requires specialist tools like fine-mist spray guns and years of experience. A brush or a pen simply cannot replicate this.
Then there’s the issue of colour matching. That generic ‘Ford Frozen White’ paint you buy online is a single shade. It doesn’t account for the fact that your car’s paint has been exposed to sunlight and the environment. It will never be a perfect match. The result is a long discoloured scar that can look even worse than the original damage.
The Professional Solution: How We Make Long Scratches Vanish

Mobile Car Scratch Repairs
For damage as visible as a long scratch a perfect invisible repair is the only acceptable outcome. That’s where our mobile SMART repair service excels. SMART stands for Small to Medium Area Repair Technology and it’s designed for exactly this kind of problem.
Here’s how our expert technicians make a long scratch disappear:
- Precision Preparation: The area is meticulously cleaned and the damage is carefully prepared to create a perfectly smooth surface for the new paint to bond to.
- Expert Colour Matching: This is where the real magic happens. We don’t use generic pre-mixed paints. Our vans are fully-equipped mobile bodyshops with computerised paint-mixing systems. We create a formula that is a perfect match for your car’s exact shade right there on your driveway.
- Seamless Blending: Using a professional airbrush the new paint is expertly blended into the surrounding panels for a seamless finish. There are no hard lines or edges.
- Factory-Finish Protection: Finally a new layer of tough durable clear coat is applied over the repair. This is cured and then polished to match the shine of your original paintwork.
The result? The scratch is gone. The panel looks like new and the repair comes with a lifetime guarantee.
Why a Mobile Repair is the Smart Choice for You

Mobile Alloy Wheel & Car Body Repairs
Traditionally getting a scratch repaired meant losing your car to a bodyshop for several days. It meant dealing with insurance paperwork or paying a hefty bill. Our mobile service changes all of that.
There’s no need to take time off work or arrange for courtesy cars. Our technicians bring the fully-equipped bodyshop directly to you whether you’re at home in Oldham at work in Manchester or visiting friends in Burnley and anywhere in between. We can fix the damage on your driveway or in your company car park.
Most repairs are completed in just a few hours not days. Because we don’t have the huge overheads of a traditional garage you’ll find our prices are incredibly cost-effective. You get a flawless professional repair without the bodyshop price tag or the hassle.
Get a Quick Clear Quote Now
Wondering what it would cost to fix that long scratch? It’s easier and quicker than you think to find out.
Simply use your phone to take a couple of clear pictures of the scratch. Send them to us using our simple quote form below. We’ll assess the damage and send you a free no-obligation quote.
Don’t let that ugly scratch turn into a bigger problem. Get in touch with the Volksmaster team today and let us make the damage disappear while you get on with your day.
Serving Greater Manchester and Beyond

Volksmaster Reception
At Volksmaster Mobile Smart Repairs, we’re proud to serve the entire Greater Manchester area, from the urban centre of Manchester to towns such as Rochdale, Ashton-under-Lyne and Swinton.
Our service also reaches into Lancashire, covering towns like Preston, Burnley and West Yorkshire, including Halifax and Huddersfield. In Tameside, areas such as Dukinfield and Hyde can rely on us for fast, professional repairs.
Our family-run business, with over 30 years of experience, combines local knowledge with cutting-edge technology. We understand the unique challenges faced by drivers in this region, from Manchester’s traffic to the rural roads of surrounding areas. Our goal is to keep your vehicle in peak condition, preserving its value and ensuring your safety on the road.
You can reach us by phone or get a free quote and our friendly team will guide you through the process.
Don’t let minor damage detract from your vehicle’s appeal or performance. With our mobile service, quality car care is just a call away, no matter where you are in Greater Manchester, Lancashire, West Yorkshire or Tameside. Let us bring the workshop to you and get your car back to its best.
Call now for a free quote
0161 302 0201
You can book your vehicle in for mobile smart repairs at your home or place of work, or into one of our 4 branches by using the simple form below or giving us a call:
- Volksmaster Mobile Smart Repair: 0161 302 0201
- Bury: 0161 761 3030
- Heywood: 01706 622633
- Oldham: 0161 624 5060
- Oldham Van Centre: 0161 628 5270
We offer car body repairs at your home, workplace, or in one of our 4 garages.
Get Your Free Mobile Smart Repair Quote

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Lots Of Amazing Reviews From Our Lovely Customers
- They were able to squeeze me in last minute for an MOT and some general repairs. Pricing is very transparent and all staff members are very friendly and knowledgeableread moreread less
Andrew Hindman11/05/26Had my car fully serviced with an MOT, The price was excellent and as always, a friendly professional service, underpinned with mutual trust.Very highly recommended!read moreread less
Pete B MH10/05/26Booked in for a DSG service and they were brilliant. I explained the need for an urgent booking in and they were great. I'll definitely go back and would recommendread moreread less
Dominic Gallagher10/05/26Thoroughly professionally, full service company.Great receptionist in Elysia - polite, friendly and knowledgeable.Work carried out on time and car now back working as it should and cleaning inside about was a nice bonus 👍🏼All faults cleared after fitting the new back up battery and the work added to my car (VW) online service record.They are not the cheapest (nowhere near actually) but are arguably the very best in Bury - I suppose the ‘proof’ of that is the (acceptable) wait to get your car booked in for work.100% recommended, so much so that I’ve booked 4 new tyres replacement and alignment next week. 😊read moreread less
Shaun Furlong09/05/26×
Shaun Furlong09/05/26Thoroughly professionally, full service company.Great receptionist in Elysia - polite, friendly and knowledgeable.Work carried out on time and car now back working as it should and cleaning inside about was a nice bonus 👍🏼All faults cleared after fitting the new back up battery and the work added to my car (VW) online service record.They are not the cheapest (nowhere near actually) but are arguably the very best in Bury - I suppose the ‘proof’ of that is the (acceptable) wait to get your car booked in for work.100% recommended, so much so that I’ve booked 4 new tyres replacement and alignment next week. 😊 - Great service again. Used multiple times, always helpful, never pushy, good price too, would use again.read moreread less
Unow RA08/05/26Quick and effective service, worked hard to get my car back on the road. Kept me updated the whole timeread moreread lessVolksmaster Ltd (owner) - 2025-10-08Thanks for the 5-Star review, Lee 🙂read moreread less
Lee Redfern08/05/26I was quoted an absolute unbelievable price of over £4000 for a new belt, New battery and some engine parts, The mechanic spoke to me like it's a normal quote 4000! He said they charge £100 an hour I mean in heywood that's taking advantage of people, I took the car to 2-3 garages and they was shocked about the invoice I was given and that they are known to charge ridiculous amounts, I took the car to a engine specialist garage and they said it doesn't need a wet belt replacement it needs a engine rebuild and a few new parts, They quoted me £1800 and these are engine specialists so it's a bit concerning that they quoted me 4000. I will never use them for anything because this shows I carnt trust them.read moreread lessVolksmaster Ltd (owner) - 2026-05-08Hi Joe, this was over 3 months ago and you had already left us a review on Trustpilot back when it occured, not sure why it is still occupying your mind. We gave you a quote, we didn't force you to go ahead and you didn't go ahead. Below is the response we gave you back in Feb on Trustpilot... Everything seemed to be running smoothly until you were advised that some of the parts required upfront payment. There will always be back street garages that say negative things about us and state that our prices are too high but they won't carry the work out themselves. Your vehicle needed extensive repairs relating to the turbo charger and the timing belt amongst a few other things. We have never tried to hide our labour charges. We offer a dealer level service at a fraction of the cost. We don't rip anybody off, we charge premium prices for a premium service and we can guarantee you won't get our levels of service, honesty and compassion from any other garage in the North West.read moreread less
Joe Ward07/05/26×
Joe Ward07/05/26I was quoted an absolute unbelievable price of over £4000 for a new belt, New battery and some engine parts, The mechanic spoke to me like it's a normal quote 4000! He said they charge £100 an hour I mean in heywood that's taking advantage of people, I took the car to 2-3 garages and they was shocked about the invoice I was given and that they are known to charge ridiculous amounts, I took the car to a engine specialist garage and they said it doesn't need a wet belt replacement it needs a engine rebuild and a few new parts, They quoted me £1800 and these are engine specialists so it's a bit concerning that they quoted me 4000. I will never use them for anything because this shows I carnt trust them.Lovely people, great service. Left my car gleaming too after doing work on it (gearbox service). Seems to be running a lot better too after this service. Lovely ladies at the reception too! Will definitely come here again and recommend this garage.Thank you again 🙂read moreread less
Hannah G (HanGarland)06/05/26 - The work was done to a high very high standard, I am delighted with the result.
But beware if you have a quote to refurbish a. full set of alloy wheels it does not include the spare wheel which is also an alloy this should be made clear before the day of collection.read moreread less
Brendan Gahan02/05/26Excellent service, great price and all work done very quickly. Highly recommended!read moreread less
Neil Smith01/05/26Great service. Fit me in at short notice for an Air Con re-gas on the hottest day of the year.Quick turnaround and friendly service.read moreread less
Dan Goodall01/05/26Had a DSG and Haldex service on my Golf R and the whole process was effortless. Great customer service from Kat who was very helpful and was happy to answer my questions. I will definitely go back 😁read moreread less
Tom Granger01/05/26 - Great service at Volksmaster Oldham today! They changed my spark plugs in just 30 minutes. The staff were very friendly. Quick, professional, and highly recommended!read moreread less
Danial Waseem30/04/26Had my car serviced at Volksmaster and would definitely recommend them. All the staff were friendly and professional, and they did a great job from start to finish. They went above and beyond by returning my car cleaned, which was a great surprise as I was only expecting the service. Jordan also took the time to run through everything that had been checked, along with any additional work carried out and the reasons why. That gave me real confidence in their workmanship and customer care. I'd happily use them again.read moreread less
Daniel Clarke29/04/26×
Daniel Clarke29/04/26Had my car serviced at Volksmaster and would definitely recommend them. All the staff were friendly and professional, and they did a great job from start to finish. They went above and beyond by returning my car cleaned, which was a great surprise as I was only expecting the service. Jordan also took the time to run through everything that had been checked, along with any additional work carried out and the reasons why. That gave me real confidence in their workmanship and customer care. I'd happily use them again.Amazing experience with voltsmaster, Nicola and Emily were very helpful and friendly. Great communication would use again!!read moreread less
Hollie Green29/04/26Great experience from start to finish. Dealt with Jordan, top bloke. He was really helpful and honest about what extra work needed doing. Will be going backread moreread less
Jake Thewlis29/04/26Very professional, quick turnaround.read moreread lessVolksmaster Ltd (owner) - 2026-04-27Many thanks for the great comments and 4-Stars 🙂read moreread less
James Atkinson27/04/26Volksmaster have fixed multiple issues with my car it’s booked in for a service next month the most professional garage in the area would highly recommendread moreread less
Russell Smith24/04/26Super quick and actually tell you information that you need to know about your car. Had my car in for a Diagnostic and quick fix and had it done in a day 0 problemsread moreread lessVolksmaster Ltd (owner) - 2026-04-24Many thanks for taking the time to leave us a 5-Star review, Toki! We are pleased you were happy with our services 🙂read moreread less
Toki24/04/26 - Recently bought a used skoda and had issues, went through a seperate warranty claim (nightmare) but Volksmaster at Heywood have been great. Super genuine, quick service and patient (with me). Good communication with Nicola and Callum gave me a full break down of the report and advised on me what steps to take to keep the car healthy. 5/5 couldn't recommend highly enough! Thanks 👍read moreread less
Jay Frain24/04/26×
Jay Frain24/04/26Recently bought a used skoda and had issues, went through a seperate warranty claim (nightmare) but Volksmaster at Heywood have been great. Super genuine, quick service and patient (with me). Good communication with Nicola and Callum gave me a full break down of the report and advised on me what steps to take to keep the car healthy. 5/5 couldn't recommend highly enough! Thanks 👍Booked my car in for a service for the 22/4/26 at Ashton Road (Oldham)From the point booking the service to picking the car up staff were lovely and very friendly.A added bonus is they send you a video of the car with what they are checking and is recommended.When I went to pick the car up the car was getting cleaned, whilst waiting I had a friendly chat on reception with Kat.read moreread less
Roshni Patel23/04/26×
Roshni Patel23/04/26Booked my car in for a service for the 22/4/26 at Ashton Road (Oldham)From the point booking the service to picking the car up staff were lovely and very friendly.A added bonus is they send you a video of the car with what they are checking and is recommended.When I went to pick the car up the car was getting cleaned, whilst waiting I had a friendly chat on reception with Kat. - Impeccable from start to finish! Really impressed, they picked up my car, did a full service and a health check. Received a video from the technician to guide me through the things to keep an eye on and their professional recommendations, also received a call from them to go through everything. Then they dropped the car off all clean and vacuumed and once again explained everything and answered any questions. Will definitely be using them for all my car needs!read moreread less
mushtaq ahmed20/04/26×
mushtaq ahmed20/04/26Impeccable from start to finish! Really impressed, they picked up my car, did a full service and a health check. Received a video from the technician to guide me through the things to keep an eye on and their professional recommendations, also received a call from them to go through everything. Then they dropped the car off all clean and vacuumed and once again explained everything and answered any questions. Will definitely be using them for all my car needs!The girls on the desk were absolutely brilliant and I can’t fault the garage for how easy the process was from booking to pick up and how quickly the technicians sorted the repair. We had the car back the same dayread moreread less
Romy Hirst20/04/26Friendly staff and great service, Vicky was really helpful 👍read moreread lessVolksmaster Ltd (owner) - 2025-05-17Thank you Ashleigh for the 5-Star review and amazing feedback!read moreread less
Ashleigh Meech17/04/26I’ve been to the Oldham and Bury branch of volksmasters for services, MOT’s and several different repair jobs. Each time they’ve been polite, helpful and a pleasure to talk too.My most recent visit was on the 16th of April and I dealt with Kat. She’s a credit to her team and organisation and should be rewarded for her efforts.read moreread less
jamie Hathaway17/04/26×
jamie Hathaway17/04/26I’ve been to the Oldham and Bury branch of volksmasters for services, MOT’s and several different repair jobs. Each time they’ve been polite, helpful and a pleasure to talk too.My most recent visit was on the 16th of April and I dealt with Kat. She’s a credit to her team and organisation and should be rewarded for her efforts. - Had my c7 rs7 oil service done my 3rd visit to this place waited on site whilst work was carried out in and out great team honest people would highly recommendread moreread lessVolksmaster Ltd (owner) - 2026-04-15Thank you for the 5-Stars 🙂read moreread less
Imran Aslam16/04/26Very friendly and helpful team of professionals.. ( especially Mandy .. thanks Mandy 🙏).. overall a fast reliable honest experience and would definitely recommend..5 ⭐ ⭐ ⭐ ⭐ ⭐.. 👍read moreread less
Lee Brookes16/04/265 star experience price quoted was price paid no hidden extras like you normally get. The girls on reception kept me updated at all times thank youread moreread lessVolksmaster Ltd (owner) - 2026-04-17Thank you for the 5-Star review and great comments! We are pleased you were happy with our services 🙂read moreread less
Dawn Sutcliffe16/04/26Friendly and helpful staff especially Vicki and Nicola who dealt with my requests with a smile and a bit of banter which is always welcome. I requested a waiting appointment and a couple of hours or so later everything was sorted. I will look forward to using the Volksmaster Heywood branch again in the future.read moreread lessVolksmaster Ltd (owner) - 2026-04-15Hi Allan, we are pleased you were happy with our services. Nicola and Vicky are amazing! Thank you for the 5-Stars 🙂read moreread less
Allan Yates15/04/26×
Allan Yates15/04/26Friendly and helpful staff especially Vicki and Nicola who dealt with my requests with a smile and a bit of banter which is always welcome. I requested a waiting appointment and a couple of hours or so later everything was sorted. I will look forward to using the Volksmaster Heywood branch again in the future.Far better service at Heywood than Oldham Hollins rd.and Heywood kept me upto date through out the time my van was with them with friendly and polite staff. Thank you!!read moreread less
A Wright15/04/26 - Always great service with Volksmaster, staff really friendly, I will return for my service next yearread moreread less
Emily Trojan14/04/26Fantastic experience!Lovely warm welcome as soon as I walked through the door. All staff very friendly.Car was serviced with a surprise of a Valet!Was offered a great cup of tea by Kat! Was definitely given 5* service! Will continue to use Volksmaster as Service is what alot of companies lack in. Thankyou Volksmaster 😊read moreread less
Sadia Zareen14/04/26×
Sadia Zareen14/04/26Fantastic experience!Lovely warm welcome as soon as I walked through the door. All staff very friendly.Car was serviced with a surprise of a Valet!Was offered a great cup of tea by Kat! Was definitely given 5* service! Will continue to use Volksmaster as Service is what alot of companies lack in. Thankyou Volksmaster 😊Great service from Volksmaster Ltd today – really good communication and super quick turnaround. Made the whole thing easy. Would definitely recommend 👍read moreread less
Samuel Duggan14/04/26Amazing trip to Volksmaster Bury today 😊Kenneth and Ste did a vehicle inspection on my van and the ladies Emily and Elishia very friendly and efficient 😊 they had fitted me in today as I had to travel so much appreciated.. 🙏🏻 Ive brought my car here for services over the years tooAlways had a great experienceThank you very much guys 😃read moreread less
Angela Dawson14/04/26×
Angela Dawson14/04/26Amazing trip to Volksmaster Bury today 😊Kenneth and Ste did a vehicle inspection on my van and the ladies Emily and Elishia very friendly and efficient 😊 they had fitted me in today as I had to travel so much appreciated.. 🙏🏻 Ive brought my car here for services over the years tooAlways had a great experienceThank you very much guys 😃Booked in with coolant leak and not starting sometimes. Found the leak but didn’t even test the battery as this was the issue for starting the car. Quoted £369 for new thermostat which is double what I got quoted at another garage after taking second opinion. Sorry but not a garage I can afford again even just to check it over was £105 and to not even check the battery for me is shocking. Nice people but not good enough sorry.read moreread less
Craig b14/04/26×
Craig b14/04/26Booked in with coolant leak and not starting sometimes. Found the leak but didn’t even test the battery as this was the issue for starting the car. Quoted £369 for new thermostat which is double what I got quoted at another garage after taking second opinion. Sorry but not a garage I can afford again even just to check it over was £105 and to not even check the battery for me is shocking. Nice people but not good enough sorry.After leaving Springfield Hospice yesterday I got to my car only to find a nail in the front tyre I managed to drive it to Volksmaster and asked if someone could fix it for me. They where very busy but fitted me in after only a short wait and repaired the tyre for me. Great service. Kind people and job well done. Thank you all 100%read moreread less
Susan Evans14/04/26×
Susan Evans14/04/26After leaving Springfield Hospice yesterday I got to my car only to find a nail in the front tyre I managed to drive it to Volksmaster and asked if someone could fix it for me. They where very busy but fitted me in after only a short wait and repaired the tyre for me. Great service. Kind people and job well done. Thank you all 100% - Friendly, helpful staff and doing good workread moreread lessVolksmaster Ltd (owner) - 2026-04-14Thank you for the great comments and 5-Stars 🙂read moreread less
Osasu Osawaru13/04/26I cannot rate Volksmaster van centre highly enough. I've given them my car to repair on a number of occasions and they've always gone above my expectations for service, professionalism and support. The staff in reception are great, and the technicians are excellent. First class workmanship in all aspects from bodywork repair to mechanical and electrical. I'll be back for sure👍read moreread lessVolksmaster Ltd - Car and Van Centre (owner) - 2026-04-08Many Thanks for the great feed back Chris and taking the time to leave this 5 star review. It was a pleasure to work on your GTI, looking great by the way! 🙂read moreread less
Chris Hallam10/04/26×
Chris Hallam10/04/26I cannot rate Volksmaster van centre highly enough. I've given them my car to repair on a number of occasions and they've always gone above my expectations for service, professionalism and support. The staff in reception are great, and the technicians are excellent. First class workmanship in all aspects from bodywork repair to mechanical and electrical. I'll be back for sure👍Really impressed with the level of service provided. The team carried out the service professionally and supplied a clear, detailed breakdown of the repairs required, including a helpful video explanation. The transparency throughout is something you don’t often come across and was greatly appreciated.As an added bonus, the car was returned cleaned to a high standard, which reflects the overall attention to detail. I’ll definitely be returning in the future and would highly recommend.read moreread less
Ryan Taylor10/04/26×
Ryan Taylor10/04/26Really impressed with the level of service provided. The team carried out the service professionally and supplied a clear, detailed breakdown of the repairs required, including a helpful video explanation. The transparency throughout is something you don’t often come across and was greatly appreciated.As an added bonus, the car was returned cleaned to a high standard, which reflects the overall attention to detail. I’ll definitely be returning in the future and would highly recommend.Visited Ashton Rd Oldham branch on the 8/4/26 for my car suspension repaired staff very helpful Volksmaster Ltd top service. Thanks.read moreread less
Trevor Clare10/04/26Great experience Great staff will use againread moreread lessVolksmaster Ltd (owner) - 2026-04-10Thank you for the 5-Star review, Chris 🙂read moreread less
Chris Blair09/04/26Took my vehicle to Volksmaster for a cambelt change on my 1.4tsi golf and was really happy with the whole service provided got my car ready and back on the road in a couple hours. I don’t trust main dealers and will never be going back to them. Big thanks to Mandy and the team for looking after my vehicle and keeping me updated and catering to my needs. Once again if you need anything carried out on your vehicle don’t even think about main dealers come to the masters 🙂read moreread lessVolksmaster Ltd (owner) - 2026-04-08Hi Yusuf, Thank you for the brilliant 5-Star review! We know the cambelt is a vital job for the 1.4 TSI engine, so we’re glad we could get it sorted and have you back on the road so quickly. Mandy and the rest of the team take great pride in keeping our customers updated, so it’s wonderful to hear you felt well looked after. We really appreciate your trust and look forward to seeing you again!read moreread less
Yusuf Ali Ather08/04/26×
Yusuf Ali Ather08/04/26Took my vehicle to Volksmaster for a cambelt change on my 1.4tsi golf and was really happy with the whole service provided got my car ready and back on the road in a couple hours. I don’t trust main dealers and will never be going back to them. Big thanks to Mandy and the team for looking after my vehicle and keeping me updated and catering to my needs. Once again if you need anything carried out on your vehicle don’t even think about main dealers come to the masters 🙂I had been having intermittent starting issues with my VW Polo for the past 2 months I decided to get it booked in at Volksmaster (I'd already taken it to VW who found no issues).I spoke to a lady on the phone and was promptly booked in to get it checked over. Very smooth handover and friendly staff. Got a call a few hours later where they explained the issue and if id like the work done ans how much it would be. Very clear communication throughout. I picked up same day and very happy. The car issues are hopefully now resolved and I can trust my car again 😂THANK YOU Volksmaster, I will definitely be coming to you again for any future needs and recommending you guys. I appreciate you!read moreread less
Dina Mistry07/04/26×
Dina Mistry07/04/26I had been having intermittent starting issues with my VW Polo for the past 2 months I decided to get it booked in at Volksmaster (I'd already taken it to VW who found no issues).I spoke to a lady on the phone and was promptly booked in to get it checked over. Very smooth handover and friendly staff. Got a call a few hours later where they explained the issue and if id like the work done ans how much it would be. Very clear communication throughout. I picked up same day and very happy. The car issues are hopefully now resolved and I can trust my car again 😂THANK YOU Volksmaster, I will definitely be coming to you again for any future needs and recommending you guys. I appreciate you! - This place offers fantastic service. I've had my VW Golf here a number of times for various work and I've always been very happy with the level of service and professionalism offered. Will definitely be calling in at Volksmaster againread moreread lessVolksmaster Ltd - Car and Van Centre (owner) - 2023-04-06Many Thanks for the great feed back Chris and taking the time to leave this 5 star review .read moreread less
Chris Hallam06/04/26Another MOT and excellent service today as usual from Volksmaster Heywood. Thanks to Callum and the teamread moreread lessVolksmaster Ltd (owner) - 2025-04-02Thank you Lee for taking the time to leave us a 5-Star review!read moreread less
Lee Stone02/04/26Second time using Volksmaster in the last few years and will definitely use again. Fast and efficient work, transparent and fair about pricing and what needs doing throughout. Alisha at reception was spot on keeping me updated on progress and with dropping off and picking up my van. Would highly recommend.read moreread lessVolksmaster Ltd (owner) - 2026-04-02Hi Ben, we are pleased you were happy with our services. Thanks for taking the time to leave us a 5-Star review and great comments 🙂read moreread less
Ben Salmon02/04/26×
Ben Salmon02/04/26Second time using Volksmaster in the last few years and will definitely use again. Fast and efficient work, transparent and fair about pricing and what needs doing throughout. Alisha at reception was spot on keeping me updated on progress and with dropping off and picking up my van. Would highly recommend.Had my MOT and service again at Volksmaster and cannot fault their service. I had to reschedule the work and everyone was so helpful to fit in with my timing. The car was spotless when l picked it up and l have recommended the garage to a number of friends, something l would not do unless l was completely happy with the work.read moreread lessVolksmaster Ltd (owner) - 2025-04-01Thank you Leslie for the 5-Star review!read moreread less
Leslie Mclaren01/04/26×
Leslie Mclaren01/04/26Had my MOT and service again at Volksmaster and cannot fault their service. I had to reschedule the work and everyone was so helpful to fit in with my timing. The car was spotless when l picked it up and l have recommended the garage to a number of friends, something l would not do unless l was completely happy with the work. - Usual great service and customer service, recommended thanks!read moreread lessVolksmaster Ltd (owner) - 2026-02-28Thank you for taking the time to leave us a 5-Star review, David 🙂read moreread less
David Clay31/03/26UPDATE 27/3/26:It was time for my service and MOT again and once again the service was faultless, everything I’ve said below still stands :)Super friendly bunch of guys and girls.From making my booking on the phone, to picking up the keys post service and MOT (just a few hours after dropping it off!) the process has been seamless and the staff knowledgeable. I won’t hesitate to bring my car here again in the future.Thank you 🙂read moreread lessVolksmaster Ltd (owner) - 2025-03-27Many thanks James for taking the time to give this amazing feedback. It's always a pleasure working with you! Take care 🙂read moreread less
James Kidd27/03/26×
James Kidd27/03/26UPDATE 27/3/26:It was time for my service and MOT again and once again the service was faultless, everything I’ve said below still stands :)Super friendly bunch of guys and girls.From making my booking on the phone, to picking up the keys post service and MOT (just a few hours after dropping it off!) the process has been seamless and the staff knowledgeable. I won’t hesitate to bring my car here again in the future.Thank you 🙂Unbelievable service from start to finish. Staff who answer the phones are polite & helpful. Booking in process was easy, clarity on what happens was simple. Drop off & pick up was efficient. They sent a video clearly describing the findings after the inspection. Very competitively priced vs main dealer. Picked up the car to find it had been washed & vacuumed. Would definitely recommend and we'll use Volksmaster again 👏read moreread less
Alan Holding27/03/26×
Alan Holding27/03/26Unbelievable service from start to finish. Staff who answer the phones are polite & helpful. Booking in process was easy, clarity on what happens was simple. Drop off & pick up was efficient. They sent a video clearly describing the findings after the inspection. Very competitively priced vs main dealer. Picked up the car to find it had been washed & vacuumed. Would definitely recommend and we'll use Volksmaster again 👏Absolutely brilliant service - fast efficient, professional and the ladies on the front desk were so helpful (and patient !!) would def recommend !!Also thanks for doing such a brilliant job valeting it - didn’t expect that so lovely surprise - Liam you’re a star !!!read moreread less
Lisa27/03/26 - Just had my alternator changed yesterday and I have to admit the service was impeccable. Thank you to Stacey who was extremely helpful throughout the whole process. It was a situation that had to go through warranty but Stacey helped me through it. Thank you guys. Excellent!read moreread lessVolksmaster Ltd - Car and Van Centre (owner) - 2026-03-27Hi Billy, thanks so much for the 5-Stars and great comments! We are pleased you were happy with our services 🙂read moreread less
Billy Ahmed26/03/26Really good experience with Voltsmaster. Enjoyed dealing with Yasmin, Victoria and Kenneth.Thanks everyone for all your help.read moreread less
Ernest M Sinar26/03/26Brilliant garage really helpful staff Nicola was great keeps you updated all the time so you know where you are definitely recommendableread moreread less
Kenny Lancaster26/03/26Great service good job. Vicki I finally found a garage I can trust to look after my Passat and golf. Efficient trustworthy. Forget rip of main dealers you can't trust.read moreread lessVolksmaster Ltd (owner) - 2026-03-18Thank you for the 5-Star review, Paul!read moreread less
Paul Pearson25/03/26Very efficient and good price. Particularly liked the inspection video of my car to advise of other possible work to be carried out. Definitely would recommendread moreread lessVolksmaster Ltd (owner) - 2026-03-25Hi Ben thanks so much for taking the time to leave us a 5-Star review. We are pleased you were happy with our services and the inspection video 🙂read moreread less
Ben Roberts24/03/26 - Great service again…took my car in to Volksmaster in Heywood with an oil leak on the engine. Fault was quickly diagnosed and repaired. Thanks👌🏻read moreread less
Paul Walters20/03/26Top service as always! Craig very helpful and explained what had been done. We wouldn’t trust anyone else with our transporter vanread moreread less
Sarah Harrison20/03/26I went this garage for the first time today to have the brake pads and discs replaced and a diagnostic test as my previous garage couldn't read the codes.The staff I spoke to were very friendly, approachable and helpful and even double checked the information they had received from the technicians regarding my diagnostic test. They managed to fit in the extra work I needed doing on my car. The car was washed and valeted and I had a brand new courtesy car for the day. All the work I needed doing was explained to me and the prices were very reasonable.Would definitely recommend this garage.read moreread less
Gemma Schofield20/03/26×
Gemma Schofield20/03/26I went this garage for the first time today to have the brake pads and discs replaced and a diagnostic test as my previous garage couldn't read the codes.The staff I spoke to were very friendly, approachable and helpful and even double checked the information they had received from the technicians regarding my diagnostic test. They managed to fit in the extra work I needed doing on my car. The car was washed and valeted and I had a brand new courtesy car for the day. All the work I needed doing was explained to me and the prices were very reasonable.Would definitely recommend this garage.Excellent service. I thought it was a nice touch adding a video of my vehicle and a detailed description of the work completed. Car was also cleaned which was a nice bonus. Overall very impressed.read moreread less
Jude Carr20/03/26Very impressed with the team at Volksmaster friendly staff and very efficient. Will definitely use them again for sureread moreread less
Nick Rubin19/03/26 - I have been coming here for a number of years now to have my car serviced and MOT'd. The staff are always friendly and keep you informed and up to date with clear pricing for recommended work. It's always a positive experience and I will be going back and can highly recommend!read moreread less
Robert Masters-Hall18/03/26×
Robert Masters-Hall18/03/26I have been coming here for a number of years now to have my car serviced and MOT'd. The staff are always friendly and keep you informed and up to date with clear pricing for recommended work. It's always a positive experience and I will be going back and can highly recommend!Booked my vw car for a brake fluid change and tyre check for the first time with this companyReception staff very customer care friendly and efficient and kept me updated with progress of work. Job carried out efficiently and as quoted. Will definitely be going back for future MOT and any other work required.read moreread less
Michael18/03/26×
Michael18/03/26Booked my vw car for a brake fluid change and tyre check for the first time with this companyReception staff very customer care friendly and efficient and kept me updated with progress of work. Job carried out efficiently and as quoted. Will definitely be going back for future MOT and any other work required.Excellent service from start to finish, very knowledgeable, even gave my car a free valeting, I'll definitely be returning, hopefully not too soon 👍read moreread less
Mark Wilkinson18/03/26I recently had my car repaired at this garage, and I couldn’t be more satisfied with the experience. From the moment I arrived, the staff were friendly, professional, and genuinely helpful. They took the time to clearly explain what was wrong with my car and outlined the repair options without any pressure.The work was completed efficiently and to a very high standard. My car is now running perfectly, and it’s clear that the team takes pride in the quality of their workmanship. I also really appreciated the transparency in pricing—there were no hidden costs, and everything was discussed upfront.Overall, this is a trustworthy and reliable garage that puts customers first. I would highly recommend their services to anyone looking for honest advice and excellent car repairs.read moreread lessVolksmaster Ltd (owner) - 2026-03-19Thanks Aleksandra for the 5-Stars and amazing comments! We are pleased you were happy with our services 🙂read moreread less
Aleksandra M18/03/26×
Aleksandra M18/03/26I recently had my car repaired at this garage, and I couldn’t be more satisfied with the experience. From the moment I arrived, the staff were friendly, professional, and genuinely helpful. They took the time to clearly explain what was wrong with my car and outlined the repair options without any pressure.The work was completed efficiently and to a very high standard. My car is now running perfectly, and it’s clear that the team takes pride in the quality of their workmanship. I also really appreciated the transparency in pricing—there were no hidden costs, and everything was discussed upfront.Overall, this is a trustworthy and reliable garage that puts customers first. I would highly recommend their services to anyone looking for honest advice and excellent car repairs.Always top notch service from Volksmaster and very informative. Highly recommend to allread moreread less
Leon Leung18/03/26Just had my mot done and it was a breeze! 🚗💨 Seriously impressed with the good service I received from Jordan. It's always a relief when things go smoothly with car maintenance. Definitely recommend checking them out if you're in the area. Feeling good about hitting the road again! #CarMaintenance #MOT #GoodService #HappyDriver 👍read moreread less
Haroon Ul Haq17/03/26×
Haroon Ul Haq17/03/26Just had my mot done and it was a breeze! 🚗💨 Seriously impressed with the good service I received from Jordan. It's always a relief when things go smoothly with car maintenance. Definitely recommend checking them out if you're in the area. Feeling good about hitting the road again! #CarMaintenance #MOT #GoodService #HappyDriver 👍 - Quick easy drop off & pick up, kept me informed during the service & MOT. Checked before doing extra work. Always polite & helpfulread moreread less
Cheryl Fleming17/03/26Absolutely fantastic service from start to finish....the radio unit took nearly two months to come but Nicola and Emily keptme posted on a weekly basis.....once the part was in.....my car was sorted and even washed while I waited.....couldn't recommend Volksmaster enough.....Excellent serviceread moreread less
ANDY LONGMUIR17/03/26×
ANDY LONGMUIR17/03/26Absolutely fantastic service from start to finish....the radio unit took nearly two months to come but Nicola and Emily keptme posted on a weekly basis.....once the part was in.....my car was sorted and even washed while I waited.....couldn't recommend Volksmaster enough.....Excellent serviceRecently purchased a used VW Golf that required a timing belt change due to age. Volksmaster booked me in and delivered, even sending me a handy reminder of the appointment.There was a problem whilst doing the work, but they adapted and delivered on what I needed, even noticed my brake disc heat shield needed fixing and they just did it.Even got a quick car wash before leaving, great work guys and thank you again.read moreread less
Matthew Smith16/03/26×
Matthew Smith16/03/26Recently purchased a used VW Golf that required a timing belt change due to age. Volksmaster booked me in and delivered, even sending me a handy reminder of the appointment.There was a problem whilst doing the work, but they adapted and delivered on what I needed, even noticed my brake disc heat shield needed fixing and they just did it.Even got a quick car wash before leaving, great work guys and thank you again.Great experience today at volksmaster. Had my car in for an alignment after suspension work elsewhere. Alignment ended up being fine and they kindly only charged me a small fee for service. Friendly staff in reception too. Thanks! 5*read moreread less
B Jones13/03/26⭐️⭐️⭐️⭐️⭐️Highly recommend Volksmaster. I’ve been taking my car there for years and the service is always excellent. The team are friendly, knowledgeable and always happy to explain any issues and the best options to fix them. It’s reassuring to find a garage you can completely trust.read moreread less
Ali Bennett13/03/26×
Ali Bennett13/03/26⭐️⭐️⭐️⭐️⭐️Highly recommend Volksmaster. I’ve been taking my car there for years and the service is always excellent. The team are friendly, knowledgeable and always happy to explain any issues and the best options to fix them. It’s reassuring to find a garage you can completely trust.Got my Renault Master booked in with Volksmaster Van center, I must say the staff are very polite, especially KAT. She is an amazing women with exceptional customer service!read moreread less
hamza mohammed13/03/26 




























































