16 Most Common Problems With The Audi Q5
The Audi Q5 is a shining star in the compact luxury SUV market, blending sporty performance, sleek design and premium comfort since its debut in 2008. As Audi’s best-selling model globally over the past decade, the Q5 has won hearts with its versatile handling and high-tech features.
However, like any sophisticated vehicle, it’s not immune to issues. Whether you’re a proud Q5 owner or considering one, understanding its common problems can save you time and stress.
Audi Q5 Common Issues
Below, we dive into the 16 most frequently reported issues with the Audi Q5, offering insight into what to watch for and how to keep your SUV running smoothly. At Volksmaster, we’re here to help you navigate these challenges with expert care.
1. Airbag Issues
Airbag problems, particularly in 2009–2012 models, stem from faulty Takata inflators that could fail to deploy or worse, explode. These recalls are serious, so checking your VIN for open campaigns is a must. Later models occasionally report sensor malfunctions, triggering warning lights.
2. Excessive Oil Consumption
Owners of 2010–2017 Q5s with the 2.0L turbo engine often notice rapid oil burn, sometimes a litre every 1,000 miles. This issue, tied to defective piston rings, can lead to costly repairs if ignored. Regular oil checks and top-ups are key to managing it.
3. Leaking Sunroof
A poorly designed drainage system in 2011–2017 models can cause water to pool and leak into the cabin. This isn’t just annoying—it can damage electronics or even disable airbags. Clearing drain tubes during routine maintenance prevents headaches.
4. Timing Chain Tensioner Failure
The timing chain tensioner in 2009–2013 Q5s can wear prematurely, risking catastrophic engine damage. Symptoms include rattling noises or misfiring. Early diagnosis is critical, as repairs can be pricey but far less than an engine rebuild.
5. Electrical Problems
From flickering dashboard lights to malfunctioning sensors, electrical gremlins plague 2009–2016 models. These issues often stem from wiring faults or battery drain, requiring skilled diagnostics to pinpoint and fix.
6. Infotainment System Glitches
The MMI system in 2018–present Q5s can be a bit temperamental, with screens freezing or Bluetooth refusing to connect. Software updates often resolve these quirks, but persistent issues may need a reset.
7. Transmission Issues
Some 2018–newer Q5s experience rough or hesitant gear shifts, particularly with the automatic gearbox. While not widespread, it’s frustrating when it happens. Regular transmission fluid changes can help maintain smooth performance.
8. Start-Stop System Defects
The start-stop feature, meant to save fuel, can misbehave in 2017–2020 models, occasionally cutting power to steering or brakes. It’s rare but unnerving. A software update or battery replacement often sorts it out.
9. Turbocharger Problems
Turbo failures in the 2.0L TFSI engine can sap performance, with telltale signs like whistling noises or sluggish acceleration. Regular servicing and avoiding short trips help prolong turbo life.
10. Carbon Buildup
Direct-injection engines, like the 2.0 TFSI, are prone to carbon deposits on intake valves, reducing efficiency and power. Symptoms include rough idling or poor fuel economy. Periodic cleaning keeps things running smoothly.
11. Water Pump Failure
Leaky or failing water pumps, especially in early models, can cause overheating and engine damage. Listen for odd noises or check for coolant puddles under your Q5. Replacing them preventatively during major services is smart.
12. Suspension Wear
First-generation Q5s (2009–2012) often develop noisy or worn suspension components, leading to a bumpy ride. Worn bushings or shocks are typical culprits and replacing them restores that Audi smoothness.
13. Fuel Pump Flange Leaks
Some 2009–2012 models suffer from hairline cracks in the fuel pump flange, causing minor leaks and a faint petrol smell. It’s a fire hazard, so addressing it promptly is non-negotiable.
14. Brake System Issues
Excessive brake dust or faulty master cylinders in 2018–2020 Q5s can compromise stopping power. Regular brake inspections ensure safety and prevent premature wear.
15. Steering Problems
Rough or noisy steering, particularly in 2014–2017 models, often points to worn components or power steering fluid issues. It’s not a dealbreaker but can affect driving pleasure if ignored.
16. anoramic Sunroof Noise
Creaking or rattling from the panoramic sunroof in 2009–2017 Q5s is a common complaint, especially on uneven roads. Lubricating seals or tightening mounts usually quiets things down.
Keeping Your Q5 in Top Shape
While this list might seem daunting, many Q5 issues are manageable with proactive care. Regular maintenance, timely repairs, and a trusted service partner make all the difference. Compared to the Audi A6, which often faces more complex electrical and transmission woes, the Q5 tends to be a bit more forgiving when properly looked after.
At Volksmaster, we understand the pride and joy that comes with owning an Audi Q5. That’s why we’re passionate about keeping your SUV performing at its peak without breaking the bank. With over 30 years as a family-run business, we’ve built a reputation for excellence across our four branches in Oldham, Bury and Heywood. Our motto, “Confidence in Quality”, isn’t just a tagline—it’s a promise we live by every day.
Our Main Dealer-trained technicians bring expertise honed at the highest levels, paired with cutting-edge technology to tackle even the most sophisticated vehicles. From diagnosing tricky electrical faults to servicing complex turbo systems, we’ve got the tools and know-how to get it right. Thousands of satisfied customers trust us because we put transparency and a customer-first approach at the heart of everything we do. Competitive pricing means you get premium Audi care without the premium price tag.
Whether it’s addressing a leaky sunroof, sorting out a glitchy MMI or performing routine maintenance to prevent timing chain woes, Volksmaster is your go-to for Q5 servicing and repairs. Our commitment to quality and value ensures you drive away with confidence, knowing your Audi is in expert hands. Of course if your Audi just needs it’s annual service then we can also help, check out the Q5 service schedule.
Thousands of Satisfied Customers: Over the years, Volksmaster has earned the loyalty of countless customers who appreciate our honest approach and excellent service.
We cover North and Central Manchester, Oldham, Bury, Heywood, Bolton, Rochdale, Ashton-under-Lyne and surrounding areas.
If you are considering a service, repair or MOT for your Audi Q5 you can book your Audi Q5 in to one of our 4 branches by using the simple form below or give us a call at
Heywood on 01706 622633,
Oldham Van Centre 0161 628 5270.
We also offer a highly convenient Collect & Return Service(5 mile radius) or a Courtesy Car to ensure your routine is disrupted as little as possible while your vehicle is serviced, repaired or undergoes an MOT.
Get A Quote Or Book Your Audi Q5 Service Or Repair
Arranging Your Service Or Repair
Drop your car off
Simply drop your car off with us between 8am and 10am and in most cases your vehicle will be ready for collection the same day between 3.30 and 5.30. Outside these hours you are welcome to park.
Courtesy car
If your vehicle needs to stay with us for 1 day or longer then you are able to pre-book one of our courtesy vehicles to keep you mobile.
Pick up / drop off (5 mile radius)
The ultimate hassle free solution; one of our drivers will arrange to collect your vehicle from your home or place of work at a pre-arranged time and then return your vehicle when the work is complete. Our service advisors will contact you when the vehicle arrives on site during the day to discuss the progress of the work and then advise you of the time you can expect your vehicle back. Contact our service advisors for more details.
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Lots Of Amazing Reviews From Our Lovely Customers
- Just had a service and an MOT at volksmaster as per usual absolutely brilliant service and experienceread moreread less
Kevin Smith11/05/26Fast and efficient service, kept up to date with the status of the service and MOT, would highly recommendread moreread less
Karl Shepherd11/05/26Had my car fully serviced with an MOT, The price was excellent and as always, a friendly professional service, underpinned with mutual trust.Very highly recommended!read moreread less
Pete B MH10/05/26Booked in for a DSG service and they were brilliant. I explained the need for an urgent booking in and they were great. I'll definitely go back and would recommendread moreread less
Dominic Gallagher10/05/26Thoroughly professionally, full service company.Great receptionist in Elysia - polite, friendly and knowledgeable.Work carried out on time and car now back working as it should and cleaning inside about was a nice bonus 👍🏼All faults cleared after fitting the new back up battery and the work added to my car (VW) online service record.They are not the cheapest (nowhere near actually) but are arguably the very best in Bury - I suppose the ‘proof’ of that is the (acceptable) wait to get your car booked in for work.100% recommended, so much so that I’ve booked 4 new tyres replacement and alignment next week. 😊read moreread less
Shaun Furlong09/05/26×
Shaun Furlong09/05/26Thoroughly professionally, full service company.Great receptionist in Elysia - polite, friendly and knowledgeable.Work carried out on time and car now back working as it should and cleaning inside about was a nice bonus 👍🏼All faults cleared after fitting the new back up battery and the work added to my car (VW) online service record.They are not the cheapest (nowhere near actually) but are arguably the very best in Bury - I suppose the ‘proof’ of that is the (acceptable) wait to get your car booked in for work.100% recommended, so much so that I’ve booked 4 new tyres replacement and alignment next week. 😊 - Quick and effective service, worked hard to get my car back on the road. Kept me updated the whole timeread moreread lessVolksmaster Ltd (owner) - 2025-10-08Thanks for the 5-Star review, Lee 🙂read moreread less
Lee Redfern08/05/26Great service again. Used multiple times, always helpful, never pushy, good price too, would use again.read moreread less
Unow RA08/05/26I was quoted an absolute unbelievable price of over £4000 for a new belt, New battery and some engine parts, The mechanic spoke to me like it's a normal quote 4000! He said they charge £100 an hour I mean in heywood that's taking advantage of people, I took the car to 2-3 garages and they was shocked about the invoice I was given and that they are known to charge ridiculous amounts, I took the car to a engine specialist garage and they said it doesn't need a wet belt replacement it needs a engine rebuild and a few new parts, They quoted me £1800 and these are engine specialists so it's a bit concerning that they quoted me 4000. I will never use them for anything because this shows I carnt trust them.read moreread lessVolksmaster Ltd (owner) - 2026-05-08Hi Joe, this was over 3 months ago and you had already left us a review on Trustpilot back when it occured, not sure why it is still occupying your mind. We gave you a quote, we didn't force you to go ahead and you didn't go ahead. Below is the response we gave you back in Feb on Trustpilot... Everything seemed to be running smoothly until you were advised that some of the parts required upfront payment. There will always be back street garages that say negative things about us and state that our prices are too high but they won't carry the work out themselves. Your vehicle needed extensive repairs relating to the turbo charger and the timing belt amongst a few other things. We have never tried to hide our labour charges. We offer a dealer level service at a fraction of the cost. We don't rip anybody off, we charge premium prices for a premium service and we can guarantee you won't get our levels of service, honesty and compassion from any other garage in the North West.read moreread less
Joe Ward07/05/26×
Joe Ward07/05/26I was quoted an absolute unbelievable price of over £4000 for a new belt, New battery and some engine parts, The mechanic spoke to me like it's a normal quote 4000! He said they charge £100 an hour I mean in heywood that's taking advantage of people, I took the car to 2-3 garages and they was shocked about the invoice I was given and that they are known to charge ridiculous amounts, I took the car to a engine specialist garage and they said it doesn't need a wet belt replacement it needs a engine rebuild and a few new parts, They quoted me £1800 and these are engine specialists so it's a bit concerning that they quoted me 4000. I will never use them for anything because this shows I carnt trust them.Lovely people, great service. Left my car gleaming too after doing work on it (gearbox service). Seems to be running a lot better too after this service. Lovely ladies at the reception too! Will definitely come here again and recommend this garage.Thank you again 🙂read moreread less
Hannah G (HanGarland)06/05/26 - The work was done to a high very high standard, I am delighted with the result.
But beware if you have a quote to refurbish a. full set of alloy wheels it does not include the spare wheel which is also an alloy this should be made clear before the day of collection.read moreread less
Brendan Gahan02/05/26Had a DSG and Haldex service on my Golf R and the whole process was effortless. Great customer service from Kat who was very helpful and was happy to answer my questions. I will definitely go back 😁read moreread less
Tom Granger01/05/26Friendly, knowledgeable staff at reception that kept me updated throughout the day with the progress of the car repairs. The repairs were completed to a high standard and even had a free interior valet. Would definitely recommend!read moreread less
Emma B01/05/26Absolutely brilliant to deal with and will be going back for all my services and MOTsread moreread less
John widdowson30/04/26 - Good professional service I explained everything in detailread moreread lessVolksmaster Ltd (owner) - 2026-04-29Many thanks for the 5-Star review and great feedback, James 🙂read moreread less
James o'connor29/04/26Had my car serviced at Volksmaster and would definitely recommend them. All the staff were friendly and professional, and they did a great job from start to finish. They went above and beyond by returning my car cleaned, which was a great surprise as I was only expecting the service. Jordan also took the time to run through everything that had been checked, along with any additional work carried out and the reasons why. That gave me real confidence in their workmanship and customer care. I'd happily use them again.read moreread less
Daniel Clarke29/04/26×
Daniel Clarke29/04/26Had my car serviced at Volksmaster and would definitely recommend them. All the staff were friendly and professional, and they did a great job from start to finish. They went above and beyond by returning my car cleaned, which was a great surprise as I was only expecting the service. Jordan also took the time to run through everything that had been checked, along with any additional work carried out and the reasons why. That gave me real confidence in their workmanship and customer care. I'd happily use them again.Amazing experience with voltsmaster, Nicola and Emily were very helpful and friendly. Great communication would use again!!read moreread less
Hollie Green29/04/26Very professional, quick turnaround.read moreread lessVolksmaster Ltd (owner) - 2026-04-27Many thanks for the great comments and 4-Stars 🙂read moreread less
James Atkinson27/04/26Volksmaster have fixed multiple issues with my car it’s booked in for a service next month the most professional garage in the area would highly recommendread moreread less
Russell Smith24/04/26Super quick and actually tell you information that you need to know about your car. Had my car in for a Diagnostic and quick fix and had it done in a day 0 problemsread moreread lessVolksmaster Ltd (owner) - 2026-04-24Many thanks for taking the time to leave us a 5-Star review, Toki! We are pleased you were happy with our services 🙂read moreread less
Toki24/04/26 - Recently bought a used skoda and had issues, went through a seperate warranty claim (nightmare) but Volksmaster at Heywood have been great. Super genuine, quick service and patient (with me). Good communication with Nicola and Callum gave me a full break down of the report and advised on me what steps to take to keep the car healthy. 5/5 couldn't recommend highly enough! Thanks 👍read moreread less
Jay Frain24/04/26×
Jay Frain24/04/26Recently bought a used skoda and had issues, went through a seperate warranty claim (nightmare) but Volksmaster at Heywood have been great. Super genuine, quick service and patient (with me). Good communication with Nicola and Callum gave me a full break down of the report and advised on me what steps to take to keep the car healthy. 5/5 couldn't recommend highly enough! Thanks 👍Booked my car in for a service for the 22/4/26 at Ashton Road (Oldham)From the point booking the service to picking the car up staff were lovely and very friendly.A added bonus is they send you a video of the car with what they are checking and is recommended.When I went to pick the car up the car was getting cleaned, whilst waiting I had a friendly chat on reception with Kat.read moreread less
Roshni Patel23/04/26×
Roshni Patel23/04/26Booked my car in for a service for the 22/4/26 at Ashton Road (Oldham)From the point booking the service to picking the car up staff were lovely and very friendly.A added bonus is they send you a video of the car with what they are checking and is recommended.When I went to pick the car up the car was getting cleaned, whilst waiting I had a friendly chat on reception with Kat. - Impeccable from start to finish! Really impressed, they picked up my car, did a full service and a health check. Received a video from the technician to guide me through the things to keep an eye on and their professional recommendations, also received a call from them to go through everything. Then they dropped the car off all clean and vacuumed and once again explained everything and answered any questions. Will definitely be using them for all my car needs!read moreread less
mushtaq ahmed20/04/26×
mushtaq ahmed20/04/26Impeccable from start to finish! Really impressed, they picked up my car, did a full service and a health check. Received a video from the technician to guide me through the things to keep an eye on and their professional recommendations, also received a call from them to go through everything. Then they dropped the car off all clean and vacuumed and once again explained everything and answered any questions. Will definitely be using them for all my car needs!The girls on the desk were absolutely brilliant and I can’t fault the garage for how easy the process was from booking to pick up and how quickly the technicians sorted the repair. We had the car back the same dayread moreread less
Romy Hirst20/04/26I went for a full car check for the car I purchased recently, as wanted to make sure all is good before the warranty expires.I was updated on the progress throughout a day. Staff was very pleasant and knowledgeable. I was very satisfied with the service.read moreread less
G. Binik17/04/26I’ve been to the Oldham and Bury branch of volksmasters for services, MOT’s and several different repair jobs. Each time they’ve been polite, helpful and a pleasure to talk too.My most recent visit was on the 16th of April and I dealt with Kat. She’s a credit to her team and organisation and should be rewarded for her efforts.read moreread less
jamie Hathaway17/04/26×
jamie Hathaway17/04/26I’ve been to the Oldham and Bury branch of volksmasters for services, MOT’s and several different repair jobs. Each time they’ve been polite, helpful and a pleasure to talk too.My most recent visit was on the 16th of April and I dealt with Kat. She’s a credit to her team and organisation and should be rewarded for her efforts. - 5 star experience price quoted was price paid no hidden extras like you normally get. The girls on reception kept me updated at all times thank youread moreread lessVolksmaster Ltd (owner) - 2026-04-17Thank you for the 5-Star review and great comments! We are pleased you were happy with our services 🙂read moreread less
Dawn Sutcliffe16/04/26Very friendly and helpful team of professionals.. ( especially Mandy .. thanks Mandy 🙏).. overall a fast reliable honest experience and would definitely recommend..5 ⭐ ⭐ ⭐ ⭐ ⭐.. 👍read moreread less
Lee Brookes16/04/26Had my c7 rs7 oil service done my 3rd visit to this place waited on site whilst work was carried out in and out great team honest people would highly recommendread moreread lessVolksmaster Ltd (owner) - 2026-04-15Thank you for the 5-Stars 🙂read moreread less
Imran Aslam16/04/26Friendly and helpful staff especially Vicki and Nicola who dealt with my requests with a smile and a bit of banter which is always welcome. I requested a waiting appointment and a couple of hours or so later everything was sorted. I will look forward to using the Volksmaster Heywood branch again in the future.read moreread lessVolksmaster Ltd (owner) - 2026-04-15Hi Allan, we are pleased you were happy with our services. Nicola and Vicky are amazing! Thank you for the 5-Stars 🙂read moreread less
Allan Yates15/04/26×
Allan Yates15/04/26Friendly and helpful staff especially Vicki and Nicola who dealt with my requests with a smile and a bit of banter which is always welcome. I requested a waiting appointment and a couple of hours or so later everything was sorted. I will look forward to using the Volksmaster Heywood branch again in the future.Far better service at Heywood than Oldham Hollins rd.and Heywood kept me upto date through out the time my van was with them with friendly and polite staff. Thank you!!read moreread less
A Wright15/04/26Thanks for the service, vicky for being efficient and the staff being professional and thoroughread moreread less
Y Ali15/04/26Booked in with coolant leak and not starting sometimes. Found the leak but didn’t even test the battery as this was the issue for starting the car. Quoted £369 for new thermostat which is double what I got quoted at another garage after taking second opinion. Sorry but not a garage I can afford again even just to check it over was £105 and to not even check the battery for me is shocking. Nice people but not good enough sorry.read moreread less
Craig b14/04/26×
Craig b14/04/26Booked in with coolant leak and not starting sometimes. Found the leak but didn’t even test the battery as this was the issue for starting the car. Quoted £369 for new thermostat which is double what I got quoted at another garage after taking second opinion. Sorry but not a garage I can afford again even just to check it over was £105 and to not even check the battery for me is shocking. Nice people but not good enough sorry.Fantastic experience!Lovely warm welcome as soon as I walked through the door. All staff very friendly.Car was serviced with a surprise of a Valet!Was offered a great cup of tea by Kat! Was definitely given 5* service! Will continue to use Volksmaster as Service is what alot of companies lack in. Thankyou Volksmaster 😊read moreread less
Sadia Zareen14/04/26×
Sadia Zareen14/04/26Fantastic experience!Lovely warm welcome as soon as I walked through the door. All staff very friendly.Car was serviced with a surprise of a Valet!Was offered a great cup of tea by Kat! Was definitely given 5* service! Will continue to use Volksmaster as Service is what alot of companies lack in. Thankyou Volksmaster 😊 - Dropped my Cupra off for a gearbox service, kept me upto date throughout the full process, couldn't recommend anymoreread moreread less
Brody Blake14/04/26After leaving Springfield Hospice yesterday I got to my car only to find a nail in the front tyre I managed to drive it to Volksmaster and asked if someone could fix it for me. They where very busy but fitted me in after only a short wait and repaired the tyre for me. Great service. Kind people and job well done. Thank you all 100%read moreread less
Susan Evans14/04/26×
Susan Evans14/04/26After leaving Springfield Hospice yesterday I got to my car only to find a nail in the front tyre I managed to drive it to Volksmaster and asked if someone could fix it for me. They where very busy but fitted me in after only a short wait and repaired the tyre for me. Great service. Kind people and job well done. Thank you all 100%Great service from Volksmaster Ltd today – really good communication and super quick turnaround. Made the whole thing easy. Would definitely recommend 👍read moreread less
Samuel Duggan14/04/26Amazing trip to Volksmaster Bury today 😊Kenneth and Ste did a vehicle inspection on my van and the ladies Emily and Elishia very friendly and efficient 😊 they had fitted me in today as I had to travel so much appreciated.. 🙏🏻 Ive brought my car here for services over the years tooAlways had a great experienceThank you very much guys 😃read moreread less
Angela Dawson14/04/26×
Angela Dawson14/04/26Amazing trip to Volksmaster Bury today 😊Kenneth and Ste did a vehicle inspection on my van and the ladies Emily and Elishia very friendly and efficient 😊 they had fitted me in today as I had to travel so much appreciated.. 🙏🏻 Ive brought my car here for services over the years tooAlways had a great experienceThank you very much guys 😃 - Fantastic people, very easy to deal with! Elishia helped me book my car in and kept me up to date with its progress. Highly recommend!read moreread less
Nathaniel Keneally-Smith10/04/26I cannot rate Volksmaster van centre highly enough. I've given them my car to repair on a number of occasions and they've always gone above my expectations for service, professionalism and support. The staff in reception are great, and the technicians are excellent. First class workmanship in all aspects from bodywork repair to mechanical and electrical. I'll be back for sure👍read moreread lessVolksmaster Ltd - Car and Van Centre (owner) - 2026-04-08Many Thanks for the great feed back Chris and taking the time to leave this 5 star review. It was a pleasure to work on your GTI, looking great by the way! 🙂read moreread less
Chris Hallam10/04/26×
Chris Hallam10/04/26I cannot rate Volksmaster van centre highly enough. I've given them my car to repair on a number of occasions and they've always gone above my expectations for service, professionalism and support. The staff in reception are great, and the technicians are excellent. First class workmanship in all aspects from bodywork repair to mechanical and electrical. I'll be back for sure👍Really impressed with the level of service provided. The team carried out the service professionally and supplied a clear, detailed breakdown of the repairs required, including a helpful video explanation. The transparency throughout is something you don’t often come across and was greatly appreciated.As an added bonus, the car was returned cleaned to a high standard, which reflects the overall attention to detail. I’ll definitely be returning in the future and would highly recommend.read moreread less
Ryan Taylor10/04/26×
Ryan Taylor10/04/26Really impressed with the level of service provided. The team carried out the service professionally and supplied a clear, detailed breakdown of the repairs required, including a helpful video explanation. The transparency throughout is something you don’t often come across and was greatly appreciated.As an added bonus, the car was returned cleaned to a high standard, which reflects the overall attention to detail. I’ll definitely be returning in the future and would highly recommend.Great experience Great staff will use againread moreread lessVolksmaster Ltd (owner) - 2026-04-10Thank you for the 5-Star review, Chris 🙂read moreread less
Chris Blair09/04/26Took my vehicle to Volksmaster for a cambelt change on my 1.4tsi golf and was really happy with the whole service provided got my car ready and back on the road in a couple hours. I don’t trust main dealers and will never be going back to them. Big thanks to Mandy and the team for looking after my vehicle and keeping me updated and catering to my needs. Once again if you need anything carried out on your vehicle don’t even think about main dealers come to the masters 🙂read moreread lessVolksmaster Ltd (owner) - 2026-04-08Hi Yusuf, Thank you for the brilliant 5-Star review! We know the cambelt is a vital job for the 1.4 TSI engine, so we’re glad we could get it sorted and have you back on the road so quickly. Mandy and the rest of the team take great pride in keeping our customers updated, so it’s wonderful to hear you felt well looked after. We really appreciate your trust and look forward to seeing you again!read moreread less
Yusuf Ali Ather08/04/26×
Yusuf Ali Ather08/04/26Took my vehicle to Volksmaster for a cambelt change on my 1.4tsi golf and was really happy with the whole service provided got my car ready and back on the road in a couple hours. I don’t trust main dealers and will never be going back to them. Big thanks to Mandy and the team for looking after my vehicle and keeping me updated and catering to my needs. Once again if you need anything carried out on your vehicle don’t even think about main dealers come to the masters 🙂I had been having intermittent starting issues with my VW Polo for the past 2 months I decided to get it booked in at Volksmaster (I'd already taken it to VW who found no issues).I spoke to a lady on the phone and was promptly booked in to get it checked over. Very smooth handover and friendly staff. Got a call a few hours later where they explained the issue and if id like the work done ans how much it would be. Very clear communication throughout. I picked up same day and very happy. The car issues are hopefully now resolved and I can trust my car again 😂THANK YOU Volksmaster, I will definitely be coming to you again for any future needs and recommending you guys. I appreciate you!read moreread less
Dina Mistry07/04/26×
Dina Mistry07/04/26I had been having intermittent starting issues with my VW Polo for the past 2 months I decided to get it booked in at Volksmaster (I'd already taken it to VW who found no issues).I spoke to a lady on the phone and was promptly booked in to get it checked over. Very smooth handover and friendly staff. Got a call a few hours later where they explained the issue and if id like the work done ans how much it would be. Very clear communication throughout. I picked up same day and very happy. The car issues are hopefully now resolved and I can trust my car again 😂THANK YOU Volksmaster, I will definitely be coming to you again for any future needs and recommending you guys. I appreciate you! - This place offers fantastic service. I've had my VW Golf here a number of times for various work and I've always been very happy with the level of service and professionalism offered. Will definitely be calling in at Volksmaster againread moreread lessVolksmaster Ltd - Car and Van Centre (owner) - 2023-04-06Many Thanks for the great feed back Chris and taking the time to leave this 5 star review .read moreread less
Chris Hallam06/04/26Another MOT and excellent service today as usual from Volksmaster Heywood. Thanks to Callum and the teamread moreread lessVolksmaster Ltd (owner) - 2025-04-02Thank you Lee for taking the time to leave us a 5-Star review!read moreread less
Lee Stone02/04/26Second time using Volksmaster in the last few years and will definitely use again. Fast and efficient work, transparent and fair about pricing and what needs doing throughout. Alisha at reception was spot on keeping me updated on progress and with dropping off and picking up my van. Would highly recommend.read moreread lessVolksmaster Ltd (owner) - 2026-04-02Hi Ben, we are pleased you were happy with our services. Thanks for taking the time to leave us a 5-Star review and great comments 🙂read moreread less
Ben Salmon02/04/26×
Ben Salmon02/04/26Second time using Volksmaster in the last few years and will definitely use again. Fast and efficient work, transparent and fair about pricing and what needs doing throughout. Alisha at reception was spot on keeping me updated on progress and with dropping off and picking up my van. Would highly recommend.Had my MOT and service again at Volksmaster and cannot fault their service. I had to reschedule the work and everyone was so helpful to fit in with my timing. The car was spotless when l picked it up and l have recommended the garage to a number of friends, something l would not do unless l was completely happy with the work.read moreread lessVolksmaster Ltd (owner) - 2025-04-01Thank you Leslie for the 5-Star review!read moreread less
Leslie Mclaren01/04/26×
Leslie Mclaren01/04/26Had my MOT and service again at Volksmaster and cannot fault their service. I had to reschedule the work and everyone was so helpful to fit in with my timing. The car was spotless when l picked it up and l have recommended the garage to a number of friends, something l would not do unless l was completely happy with the work. - Usual great service and customer service, recommended thanks!read moreread lessVolksmaster Ltd (owner) - 2026-02-28Thank you for taking the time to leave us a 5-Star review, David 🙂read moreread less
David Clay31/03/26UPDATE 27/3/26:It was time for my service and MOT again and once again the service was faultless, everything I’ve said below still stands :)Super friendly bunch of guys and girls.From making my booking on the phone, to picking up the keys post service and MOT (just a few hours after dropping it off!) the process has been seamless and the staff knowledgeable. I won’t hesitate to bring my car here again in the future.Thank you 🙂read moreread lessVolksmaster Ltd (owner) - 2025-03-27Many thanks James for taking the time to give this amazing feedback. It's always a pleasure working with you! Take care 🙂read moreread less
James Kidd27/03/26×
James Kidd27/03/26UPDATE 27/3/26:It was time for my service and MOT again and once again the service was faultless, everything I’ve said below still stands :)Super friendly bunch of guys and girls.From making my booking on the phone, to picking up the keys post service and MOT (just a few hours after dropping it off!) the process has been seamless and the staff knowledgeable. I won’t hesitate to bring my car here again in the future.Thank you 🙂Unbelievable service from start to finish. Staff who answer the phones are polite & helpful. Booking in process was easy, clarity on what happens was simple. Drop off & pick up was efficient. They sent a video clearly describing the findings after the inspection. Very competitively priced vs main dealer. Picked up the car to find it had been washed & vacuumed. Would definitely recommend and we'll use Volksmaster again 👏read moreread less
Alan Holding27/03/26×
Alan Holding27/03/26Unbelievable service from start to finish. Staff who answer the phones are polite & helpful. Booking in process was easy, clarity on what happens was simple. Drop off & pick up was efficient. They sent a video clearly describing the findings after the inspection. Very competitively priced vs main dealer. Picked up the car to find it had been washed & vacuumed. Would definitely recommend and we'll use Volksmaster again 👏 - Just had my alternator changed yesterday and I have to admit the service was impeccable. Thank you to Stacey who was extremely helpful throughout the whole process. It was a situation that had to go through warranty but Stacey helped me through it. Thank you guys. Excellent!read moreread lessVolksmaster Ltd - Car and Van Centre (owner) - 2026-03-27Hi Billy, thanks so much for the 5-Stars and great comments! We are pleased you were happy with our services 🙂read moreread less
Billy Ahmed26/03/26Really good experience with Voltsmaster. Enjoyed dealing with Yasmin, Victoria and Kenneth.Thanks everyone for all your help.read moreread less
Ernest M Sinar26/03/26Brilliant garage really helpful staff Nicola was great keeps you updated all the time so you know where you are definitely recommendableread moreread less
Kenny Lancaster26/03/26Great service good job. Vicki I finally found a garage I can trust to look after my Passat and golf. Efficient trustworthy. Forget rip of main dealers you can't trust.read moreread lessVolksmaster Ltd (owner) - 2026-03-18Thank you for the 5-Star review, Paul!read moreread less
Paul Pearson25/03/26Really good service, quick, informative, give the car an unexpected but much needed clean. Very organised Garage… Thank youread moreread less
Jamie Whittaker25/03/26Very efficient and good price. Particularly liked the inspection video of my car to advise of other possible work to be carried out. Definitely would recommendread moreread lessVolksmaster Ltd (owner) - 2026-03-25Hi Ben thanks so much for taking the time to leave us a 5-Star review. We are pleased you were happy with our services and the inspection video 🙂read moreread less
Ben Roberts24/03/26 - Excellent service. I thought it was a nice touch adding a video of my vehicle and a detailed description of the work completed. Car was also cleaned which was a nice bonus. Overall very impressed.read moreread less
Jude Carr20/03/26I went this garage for the first time today to have the brake pads and discs replaced and a diagnostic test as my previous garage couldn't read the codes.The staff I spoke to were very friendly, approachable and helpful and even double checked the information they had received from the technicians regarding my diagnostic test. They managed to fit in the extra work I needed doing on my car. The car was washed and valeted and I had a brand new courtesy car for the day. All the work I needed doing was explained to me and the prices were very reasonable.Would definitely recommend this garage.read moreread less
Gemma Schofield20/03/26×
Gemma Schofield20/03/26I went this garage for the first time today to have the brake pads and discs replaced and a diagnostic test as my previous garage couldn't read the codes.The staff I spoke to were very friendly, approachable and helpful and even double checked the information they had received from the technicians regarding my diagnostic test. They managed to fit in the extra work I needed doing on my car. The car was washed and valeted and I had a brand new courtesy car for the day. All the work I needed doing was explained to me and the prices were very reasonable.Would definitely recommend this garage.Great service again…took my car in to Volksmaster in Heywood with an oil leak on the engine. Fault was quickly diagnosed and repaired. Thanks👌🏻read moreread less
Paul Walters20/03/26Very impressed with the team at Volksmaster friendly staff and very efficient. Will definitely use them again for sureread moreread less
Nick Rubin19/03/26 - Excellent service from start to finish, very knowledgeable, even gave my car a free valeting, I'll definitely be returning, hopefully not too soon 👍read moreread less
Mark Wilkinson18/03/26Booked my vw car for a brake fluid change and tyre check for the first time with this companyReception staff very customer care friendly and efficient and kept me updated with progress of work. Job carried out efficiently and as quoted. Will definitely be going back for future MOT and any other work required.read moreread less
Michael18/03/26×
Michael18/03/26Booked my vw car for a brake fluid change and tyre check for the first time with this companyReception staff very customer care friendly and efficient and kept me updated with progress of work. Job carried out efficiently and as quoted. Will definitely be going back for future MOT and any other work required.Always top notch service from Volksmaster and very informative. Highly recommend to allread moreread less
Leon Leung18/03/26I have been coming here for a number of years now to have my car serviced and MOT'd. The staff are always friendly and keep you informed and up to date with clear pricing for recommended work. It's always a positive experience and I will be going back and can highly recommend!read moreread less
Robert Masters-Hall18/03/26×
Robert Masters-Hall18/03/26I have been coming here for a number of years now to have my car serviced and MOT'd. The staff are always friendly and keep you informed and up to date with clear pricing for recommended work. It's always a positive experience and I will be going back and can highly recommend!Very professional, kept informed throughout the work. Very happy with the experience.read moreread less
Gillian Smith18/03/26I recently had my car repaired at this garage, and I couldn’t be more satisfied with the experience. From the moment I arrived, the staff were friendly, professional, and genuinely helpful. They took the time to clearly explain what was wrong with my car and outlined the repair options without any pressure.The work was completed efficiently and to a very high standard. My car is now running perfectly, and it’s clear that the team takes pride in the quality of their workmanship. I also really appreciated the transparency in pricing—there were no hidden costs, and everything was discussed upfront.Overall, this is a trustworthy and reliable garage that puts customers first. I would highly recommend their services to anyone looking for honest advice and excellent car repairs.read moreread lessVolksmaster Ltd (owner) - 2026-03-19Thanks Aleksandra for the 5-Stars and amazing comments! We are pleased you were happy with our services 🙂read moreread less
Aleksandra M18/03/26×
Aleksandra M18/03/26I recently had my car repaired at this garage, and I couldn’t be more satisfied with the experience. From the moment I arrived, the staff were friendly, professional, and genuinely helpful. They took the time to clearly explain what was wrong with my car and outlined the repair options without any pressure.The work was completed efficiently and to a very high standard. My car is now running perfectly, and it’s clear that the team takes pride in the quality of their workmanship. I also really appreciated the transparency in pricing—there were no hidden costs, and everything was discussed upfront.Overall, this is a trustworthy and reliable garage that puts customers first. I would highly recommend their services to anyone looking for honest advice and excellent car repairs.Absolutely fantastic service from start to finish....the radio unit took nearly two months to come but Nicola and Emily keptme posted on a weekly basis.....once the part was in.....my car was sorted and even washed while I waited.....couldn't recommend Volksmaster enough.....Excellent serviceread moreread less
ANDY LONGMUIR17/03/26×
ANDY LONGMUIR17/03/26Absolutely fantastic service from start to finish....the radio unit took nearly two months to come but Nicola and Emily keptme posted on a weekly basis.....once the part was in.....my car was sorted and even washed while I waited.....couldn't recommend Volksmaster enough.....Excellent service - Just had my mot done and it was a breeze! 🚗💨 Seriously impressed with the good service I received from Jordan. It's always a relief when things go smoothly with car maintenance. Definitely recommend checking them out if you're in the area. Feeling good about hitting the road again! #CarMaintenance #MOT #GoodService #HappyDriver 👍read moreread less
Haroon Ul Haq17/03/26×
Haroon Ul Haq17/03/26Just had my mot done and it was a breeze! 🚗💨 Seriously impressed with the good service I received from Jordan. It's always a relief when things go smoothly with car maintenance. Definitely recommend checking them out if you're in the area. Feeling good about hitting the road again! #CarMaintenance #MOT #GoodService #HappyDriver 👍Quick easy drop off & pick up, kept me informed during the service & MOT. Checked before doing extra work. Always polite & helpfulread moreread less
Cheryl Fleming17/03/26Recently purchased a used VW Golf that required a timing belt change due to age. Volksmaster booked me in and delivered, even sending me a handy reminder of the appointment.There was a problem whilst doing the work, but they adapted and delivered on what I needed, even noticed my brake disc heat shield needed fixing and they just did it.Even got a quick car wash before leaving, great work guys and thank you again.read moreread less
Matthew Smith16/03/26×
Matthew Smith16/03/26Recently purchased a used VW Golf that required a timing belt change due to age. Volksmaster booked me in and delivered, even sending me a handy reminder of the appointment.There was a problem whilst doing the work, but they adapted and delivered on what I needed, even noticed my brake disc heat shield needed fixing and they just did it.Even got a quick car wash before leaving, great work guys and thank you again.⭐️⭐️⭐️⭐️⭐️Highly recommend Volksmaster. I’ve been taking my car there for years and the service is always excellent. The team are friendly, knowledgeable and always happy to explain any issues and the best options to fix them. It’s reassuring to find a garage you can completely trust.read moreread less
Ali Bennett13/03/26×
Ali Bennett13/03/26⭐️⭐️⭐️⭐️⭐️Highly recommend Volksmaster. I’ve been taking my car there for years and the service is always excellent. The team are friendly, knowledgeable and always happy to explain any issues and the best options to fix them. It’s reassuring to find a garage you can completely trust.Great experience today at volksmaster. Had my car in for an alignment after suspension work elsewhere. Alignment ended up being fine and they kindly only charged me a small fee for service. Friendly staff in reception too. Thanks! 5*read moreread less
B Jones13/03/26 





























































