At Volksmaster Ltd, we prioritize the utmost privacy of our valued visitors who access our website at www.volksmaster.co.uk. Our commitment to safeguarding your personal information is outlined in this distinctive Privacy Policy document, which delineates the types of data collected and recorded by Volksmaster Ltd and its purpose of usage.

If you require further clarification or have any additional inquiries regarding our Privacy Policy, please do not hesitate to contact us via email at info@volksmaster.co.uk. We are here to assist you promptly.

General Data Protection Regulation (GDPR)

Volksmaster Ltd acts as a Data Controller for your information. Our legal basis for collecting and utilizing personal information, as described in this Privacy Policy, is dependent on the specific context in which we gather the data:

• Volksmaster Ltd requires personal information to fulfil contractual obligations.
• Volksmaster Ltd provides services to you, necessitating the use of personal information.
• You initiate contact with Volksmaster Ltd through our online channels or via email.
• You have granted Volksmaster Ltd explicit permission to collect and use your personal information.
• Processing your personal information aligns with Volksmaster Ltd’s legitimate interests.
• Volksmaster Ltd complies with applicable laws and regulations by processing your personal information.

Volksmaster Ltd retains your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy. We retain and use your information to comply with legal obligations, settle disputes, and enforce our policies.

If you are a resident of the European Economic Area (EEA), you possess certain data protection rights. To determine the personal information we hold about you and request its removal from our systems, please reach out to us.

Under specific circumstances, you have the following data protection rights:

• The right to access, update, or delete the personal information we possess about you.
• The right to rectification if any inaccuracies are found.
• The right to object to the processing of your personal information.
• The right to restrict the processing of your personal information.
• The right to data portability.
• The right to withdraw consent previously granted.

Log Files

Volksmaster Ltd diligently follows standardized procedures when utilizing log files. These files record visitors’ interactions with our website. Similar to other hosting companies, log files capture internet protocol (IP) addresses, browser types, Internet Service Providers (ISPs), timestamps, referring/exit pages, and possibly the number of clicks. Importantly, this information remains unlinked to personally identifiable data. The purpose of collecting this information is to analyse trends, administer the website, track user movement, and gather demographic insights.

Cookies and Web Beacons

As with any other website, Volksmaster Ltd employs ‘cookies’ to enhance user experience. These cookies store information, including visitor preferences and the accessed or visited pages on our website. The information is used to optimize web page content according to visitors’ browser types and other relevant details.

Furthermore, Volksmaster Ltd employs Google Analytics to monitor website traffic. It is crucial to note that no personally identifiable data is tracked by us through this service. Google Analytics is a widely used industry standard for tracking website activity, trusted by countless websites worldwide. For detailed information on Google’s privacy policy, please visit their official website.

Individuals have the option to disable cookies through their respective browser settings. To find detailed information about cookie management for specific web browsers, consult the respective websites or help documentation by searching for “What Are Cookies?”

Children’s Information

In line with our commitment to online safety, we prioritize the protection of children using the internet. We actively encourage parents, guardians, and caregivers to participate in and monitor children’s online activities.

Volksmaster Ltd is neither intended for nor knowingly collects personal identifiable information from individuals under the age of 18. If you believe that your child has provided such information on our website, we strongly urge you to contact us immediately. We will promptly take the necessary steps to remove such information from our records.

Online Privacy Policy Only

This privacy policy solely applies to our online activities and is valid exclusively for visitors to the Volksmaster Ltd website in terms of shared information or data collected. This policy does not extend to any offline information or data collection methods or channels other than this website.

Consent

By utilising our website, you hereby consent to our Privacy Policy and agree to its terms.