Testimonials 4 – Volksmaster Ltd

If you’d like to leave feedback on your experience with Volksmaster after concluding your business with us, please use the form at the bottom of this page. We welcome all comments, regardless of whether you came to us for an MOT test, repairs or a routine service.

Here’s just a selection of some of our happy customers!

Just had my Skoda serviced by the Oldham branch. The staff were friendly and helpful very efficient and knowledgeable. Big thanks to you all will be using your services again and recommending you.

Customer

Had my car service and mot with Bury branch. Excellent service kept me posted with everything they were doing. Professional, friendly and helpful definitely recommend them. Thanks.

Anne

Firstly I’d like to thank all of the staff at Volksmaster for the work you’ve done for me and the friendly and professional way everything is carried out. I’ve had my Audi A5 serviced at Volksmaster from 2013 and since then have never thought of taking it anywhere else. The service is second to none and they really know their stuff. I’ve had all kinds of work done from engine remapping to make the car more efficient (and a bit quicker!) through to aircon repairs, window motor repairs and general servicing and MOTs. Their equipment and expertise allows them to diagnose problems quickly which has saved me time and money over the past couple of years. My A5 has gone now but I will have no hesitation in taking my new VW Golf for it’s servicing when the time comes.

Stephen Rawson

I have been looking for a good professional service centre for the last few years and I think I have just found one. A big thanks to Ryan and his team for a job well done even the explanation of things replaced we will be returning in the future.

Chris Thornley, University Health and Safety Adviser

I would just like to say what a great place volksmaster bury is, great service and advice, got quoted cheapest out of 4 companies I rang and without dropping on the quality and standard that I would expect from the main VW dealership. I instantly felt my custom was important to them and I had complete trust in the work they advised and needed to be carried out. Thank you.

Mr Berry

I have been a customer with Volksmaster for three years now and I cannot praise the service offered highly enough. The customer service is always warm and friendly and the technical advice and feedback is always well received. Volksmaster are always willing to fit around your schedule as well, ensuring that courtesy cars will be available, or in the odd time I have been running late, someone has been available out of hours. Also, when work is required on my car, the technicians have always been willing to explain the problem, and show me the faulty components, and offer advice on how it can be prevented in the future. The team are all extremely professional and I always have confidence that my car is in the best hands when I pass over the keys. Thanks for providing such a great service.

Roger Harrison

My main reason for contacting Volksmaster was it’s close to where I work and is a VW/Audi etc specialist. My A4 need a problem diagnosing, cam belt change and MOT. I can’t judge it on price as didn’t get quotes from a main dealer but other testimonials indicate the savings. My main impression and recommendation relate to the service – from handling of initial enquiry by e-mail, then phone, to carrying out the work and providing courtesy car, text to say car was ready, and finally invoicing and stamping service book. Everything was well explained and kept simple. Clear pricing, clear info on work done, potential things to think about without any fuss, gimmickry, attitude. Very good touches of customer service but/and comes across as genuine rather than a drill learned on a course. All in all, builds trust and I anticipate being back there again – in future not just because it’s convenient but because they create the impression of knowing what they’re about. technically and customer service-wise.

Philip Lucas

It’s good to find a professional garage specialising in the VAG group, I have had my 2010 Audi A5 in for the 4 Wheel Alignment and for new Engine Mounts to be fitted. Very friendly and informative staff (Nathan – Manager) talked me through the diagnosis and then how they would fix the problem, work went exactly as they scheduled, with a courtesy car when I had to leave it for the day. They also showed me the expired parts afterwards which gives even more peace of mind. Would highly recommend, their skill set is vast.

Christian

I always get the very best service from Volksmasters. I have used both branches over the past couple of years to look after my VW Golf. I have been very impressed with the care taken, quality of work and good value in comparison to that of a main dealer. Thank you.

Jake Norris

Just wanted to give feedback on my recent experience with Volksmaster. From my initial enquiry through your website to completing the work, the customer service was fantastic. My enquiry was answered quickly and I was able to book an appointment on the same day that I telephoned. The cost was a fraction of that from the main dealer and I will definitely be coming back if anything else goes wrong.

Helen Cardwell

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