Testimonials 6 – Volksmaster Ltd

If you’d like to leave feedback on your experience with Volksmaster after concluding your business with us, please use the form at the bottom of this page. We welcome all comments, regardless of whether you came to us for an MOT test, repairs or a routine service.

Here’s just a selection of some of our happy customers!

Recently took my mk5 golf gti into Volksmaster Bury for a cambelt and water pump change plus a full service. The service I received was brilliant, everything explained in detail and prices were very competitive. Will be using Volksmaster again in the future, cheers again guys.

Jordan Foster

took my Audi A4 2.0T Quattro to Volksmaster Bury as I’d started experiencing problems with it holding revs and generally over-revving whilst accelerating. Thinking it was the clutch slipping and on its way out and with Audi wanting over £900 to replace I tried Volksmaster to see if they could replace it at a more sensible price. Ryan gave me a much better price than Audi on a new OEM clutch, but having run a diagnostics on the car to check for fault codes the problem was traced to a faulty clutch switch, a pretty common problem looking on various Audi forums. This saved me having to replace the clutch and the car suffering from the same problem as previous – I wonder if Audi would have been so forthcoming with that information??!! Dropped the car off on the way to work and it was ready for collection just after lunch. Got to say a big thanks to the guys at Bury for saving me the cost of a new clutch, and I’ll be definitely going back for my other servicing needs from now on. Next on the cars list is a 4 wheel Geometry and Alignment check – thanks again Volksmaster Bury!!

Customer

As a woman driver I can highly recommend Volksmaster Bury having found their customer service to be excellent. I had my car MOT tested which it passed and I was given clear advice and the cause of some recommended advisory work. There was no pressure at all to have the work carried out by them. I asked for a quote and was given a price so reasonable that it took me back quite a few years. Within the week I took my car back and found the team ready to do the job at the time booked. All done and dusted now.

Ryan and the team are very professional and efficient but with a sense of humour and pleasant manner. They made sure my car was washed down before returning it to me and they make a smashing cup of tea whilst I waited, thanks lads. Volksmaster is now my garage of choice for the future.

Jean Moore

Mike and his team at Volksmaster are outstanding in terms of service, workmanship, honesty,and integrity. Having taken my car to a local garage and had a botched job done Mike and his team gave me a courtesy car free of charge, promptly repaired the damage and also helped me receive a full refund from the previous garage! I have used many garages over the years but now this is the only one I will only ever use. Thank you Mike and all at Volksmaster for outstanding service.

Ann Carney, Head Teacher

Took my VW Golf PD130 to Volksmaster for a cambelt and water pump change. Dropped it off with Ryan and drove away in their courtesy car (free of charge!). Returned the same afternoon, and was shown the old timing belt, tensioner, etc. and found my service book stamped and dated, and the car had been washed. Settled the bill and went on my merry way – really couldn’t ask for more. Customer service was first class, and the price of such an important service was very fair. Will be using them again for future work. Thanks again, Ryan!

Daniel Carney

I recently brought my Audi A5 in as the driver’s door handle had stopped working. I’d been having various intermittent problems with the remote central locking leading up to this, and the door handle problem was the final straw so I decided it was time to get all the problems fixed. I brought my car to Volksmaster Bury as you are not only local but were very helpful in providing me with a courtesy car at short notice – I had until then been using an Audi main dealer and they’d told me they had no courtesy cars available for 3 weeks! The work was carried out quickly and at a reasonable cost, and both the immediate door handle problem and the remote central locking issues were sorted out completely. I was very impressed and will be using Volksmaster for all my car servicing needs from now on.

Brian Mackenzie

Thanks Ryan, of course and big thanks to Mike and his team; I had problems with my Audi A6 brakes and took my car to Volksmaster who quickly identified the cause and fixed it the same day so I was not without my car. The following week I also returned to have my front tyres replaced, 4 wheel aligned and now my car now drives perfectly. The customer service is second to none and all worked is fully explained and they even give you a complimentary car wash. I fully trust Volksmaster and will definitely be back! Thanks again.

William

Thank you very much for the great service you’ve provided. I have been extremely pleased with the professionalism that the staff displayed. I feel I received the best service for the least cost. I’ll be bringing our cars to you again for future MOT’s, Services and any other issues may occur.

Gergely MAJOR

I had my car serviced at your Bury centre last week. I have a VW Touran which had a major service and MOT. I was very impressed with the service, every that was done was explained to me clearly and the price was very reasonable.

Paul Johnson

I recently had my clutch replaced at Volksmater Bury. They provided a very efficient good service at a competitive price. Will definitely be using again in the future.

Oliver Cavanagh

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